This role offers a hybrid work arrangement, with three days a week working in our midtown Manhattan office.

What can you expect:

This role will enable the successful implementation of transformation initiatives to deliver improved outcomes for clients and colleagues. You will be joining a team of seasoned professionals and have the opportunity to help drive global consistency and transform the ways of working to modernize for the future.

What’s in it for you?

Work for a global company with a strong brand.A culture of internal mobility, collaboration, and extraordinary career opportunitiesCompetitive pay and outstanding benefits to help colleagues and their families live better – physically, mentally, and financially.Paid time off to give back through non-profit community service.Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations

We will count on you to:

Drive delivery of execution on strategic initiatives within our teamPartner with local Operations managers to drive a consistent operating model, quality assurance program, and best practices across US and Canada Invoicing process.Assess insights from QA and performance metrics to identify additional improvement opportunities.Liaison with technology teams and local subject matter experts to advance key technology initiatives Identify and drive continuous process improvements.At the direction of the Regional Value Stream Leader, you will engage with business leaders in various scenarios including process and change management, top drive improved KPI’s while focusing on client serviceUnderstand levers and contribute to improvements on KPIsCollaborate with partners in other Operations teams, Controllership and Finance to drive improved outcomes Oversee consolidation/enhancements to existing technology and explore new solutions

What you must have:

Bachelor’s DegreeMinimum of 5 years of relevant experience.Experience executing change and transformation initiatives and interacting with various stakeholders.

What makes you stand out:

Knowledge about invoicing and fiduciary function.Use of data analysis to identify and design solutionsAbility to handle multiple responsibilities and prioritiesAbility to work both independently and as part of a teamExcellent communication, interpersonal and presentation skillsProficiency in Microsoft Excel and PowerPointComfort with use of enabling systems and technology.

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $88,300 to $188,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.