Iselin, NJ, 08830, USA
18 hours ago
US - Field Technical Spt Cons II - US2
**Position: Field Technical Support** **Location: New Jersey, NJ** **Duration :24+ months** **Pay Rate: $28/hr on W2** **We are looking for a** **Field Technical Support** **to join one of our Fortune 500 clients.** **Job Summary** The **Field Service Technician** provides on-site hardware support and repair services for HP PC and Printer products, including laptops, desktops, RPOS, and workstations. The role involves a dynamic, fast-paced environment that requires technical troubleshooting, customer engagement, and the ability to manage multiple tasks independently. **Key Responsibilities** + Configure, install, and repair hardware, software, and simple network components. + Perform on-site hardware repairs, including diagnosing and resolving PC and printer issues. + Collaborate with escalation teams to implement technical action plans. + Maintain strong customer relationships through effective communication and service delivery. + Educate customers on technology and provide solutions to meet their business needs. + Manage service events efficiently, adhering to budget and business objectives. + Ensure accurate documentation and administrative task completion. + Prioritize and adapt tasks based on changing customer and business requirements. **Core Competencies** + Mechanical aptitude and experience with tools and alignment apparatus. + Strong troubleshooting skills for hardware, software, and network-related issues. + Excellent interpersonal communication skills, particularly in customer-facing scenarios. + Ability to independently prioritize and manage multiple tasks. + Solid business decision-making skills and risk assessment. + Commitment to administrative responsibilities and attention to detail. **Requirements** + High School diploma or equivalent (College preferred) plus hardware technology training. + On-site customer-facing experience. + Technical/mechanical hardware repair experience. + Ability to bend, crawl, stoop, lift, and move up to 50 pounds. + Availability for scheduled and unscheduled overtime, including holidays and shifts. + Demonstrated aptitude for learning new technology. **We are looking for the candidate who are eligible to work with any employers without sponsorship** . If you’re interested, please click **“Apply”** button. If you are not available or this job is not a good fit at present, please share the job details with your friends/colleagues and let me know if anyone is interested. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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