Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
Issuer Services and Lending Operations (ISVL Ops) is part of Wholesale Client Services. ISVL Ops supports UK, US, France, ME and Asia Issuer Services business, Bond Issuance, Escrow, Account Bank and Wholesale Lending functions. This role holder is accountable for Loan Agency, Corporate Trust, Escrow and Loan Administration Operations functions for the US balance sheet.
As our US Wholesale Head of Issuer Services and Lending Operations. you will:
Lead a US Ops team on/off shore (US, IN, MY) to deliver high quality end to end service
Ability to lead through others to deliver on clear strategy and objectives
Embed and maintain strong team culture and hiring and retaining talent
Manage escalations to C Suite level execs with clarity and precision
Sustain and grow strong relationships with senior stakeholders, actively influencing them to deliver our vision
Maintain oversight on service and risk through a delegations and escalation protocols
Accurate and timely identification and management of risks through transparency, escalation and MI
Maintain strong business culture focused on clients, risk, control, production and Global convergence
Proactive leadership within both local, global and business functional leadership teams
Proven ability to understand complex deals, restructures and defaults; and execute safe operational support
For this role, HSBC targets a pay range between $189,300.00 and $250,000.00
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.