(USA) Academy Lead (Non-Complex)
Walmart
Position Summary...
What you'll do...
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Enhances learner experience by ensuring environment is conducive to appropriate learning and behavior change (for example, facility appropriately validated for operations standards). Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Ensures the execution of Academy program by supporting promotion process for field operations leaders; maintaining timely class offerings and class scheduling; ensuring materials are reviewed and prepared for facilitators; ensuring facilitators are ready for class (for example, teach backs conducted, T3s attended, facilitation audits); identifying associate training needs; leveraging appropriate technology for facilitation processes; monitoring program reporting; providing recommendations for program improvement, ensuring appropriate staffing levels are maintained; reporting issues and complaints related to training schedules or requirements; and following company and legal policy and procedures regarding personal and confidential associate files. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Enhances own skill level by remaining current on compliance and operational changes; partners appropriately with store manager serving as a resource and supporting facility operation execution across business hours and days of week regularly and when needed; ensuring clear understanding of customer business objectives; and remaining current on course materials, learning technologies, tools and practices relating to facilitation. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events. Delivers functional, compliance related, and leadership training courses to designated audiences by preparing materials for course delivery via appropriately assigned blended delivery method (for example, instructor-led, Academy Connect, virtual reality); modeling change leadership and delivering change initiatives including ensuring Academy facility embraces all aspects of change; observing participant engagement in the course; applying adult learning techniques while delivering content; administering practices of course content and examinations; and answering questions related to course content and concept application. Provides career development opportunities by providing best practice feedback; setting clear expectations; maintaining open dialogue with team members; providing recommendations and talent development solutions; participates in upskilling events including ideating agendas, supporting execution, and following up to ensure self and team are working in keeping with desired outcomes and providing consistent follow-up in development opportunities. Enhances associate learning and education content by partnering with Academy leadership, offering solutions for gaps; providing governance over training materials and course content; collaborating with stakeholders (business partners, content team); and observing and mentoring facilitators to ensure quality content, delivery and training. Supports the certification and promotion process for all field operation associates by assisting in the promotional process; ensuring associate readiness for next role; and providing best practices and recommendations for talent development solutions. Build strong relationships with catchment partners (facility managers, market and regional teams) through partnership and communication regarding upcoming training schedules, achieving training goals within catchment, finding opportunities (such as attendance on market calls) to discuss Academy agenda, addressing catchment facility concerns through courageous conversations and problem solving guidance, and maintaining an open line of communication through call participation, email updates and catchment visits. Leadership Expectations Respect for the Individual: Builds high-performing, diverse teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform. Respect for the Individual: Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect for the Individual: Attracts and retains the best, diverse talent; empowers and develops talent; and recognizes others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the EDLP and EDLC business models to all plans. Service to the Customer/Member: Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes. Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00-$100,000.00 Plus Differential to meet legislative requirements, where applicable.
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Regional Pay Zone (RPZ) (based on location)
- Sales Volume Category (SVC) (based on facility sales volume)
- Complex Structure (based on external factors that create challenges)
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
2 years’ general management experience (for example, retail operations) to include financial accountability.2 years’ experience supervising exempt and non-exempt associates/employees to include the responsibility for performance management, mentoring, and making employment decisions (for example, hiring, disciplinary).
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.
Proficient utilizing Microsoft Office suite.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Supervising 20 or more associates/employees to include the responsibility for performance management, mentoring, and making employment decisions (for example, hiring, disciplinary), Supervising exempt and non-exempt associates., Walmart experience supervising exempt and non-exempt associates/employees to include the responsibility for performance management, mentoring, and making employment decisions (for example, hiring, disciplinary).Bachelors: Business, Bachelors: Human ResourcesPrimary Location...4538 Us Highway 231, Wetumpka, AL 36092-3333, United States of America
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