**Role and Responsibilities:** + As a Field Service Technician, you will work onsite at our customer's office in NYC office. + In this role you would typically work directly with employees at our customer location. Being a self-starter who is comfortable with minimal supervision is essential to success in this role. **What you will do:** + On-site field desktop support to customers 5 days a week at the customers office. + Provides software, hardware and networking support for mobile devices, printers, desktops and laptops. + Installs, maintains, troubleshoot and repair PCs and associated software, networks peripherals. + Maintains, troubleshoots, and repairs audio / video / teleconferencing equipment. + 2+ years of experience in a hands-on desk side support role required. Proficient with PC hardware repair and can troubleshoot/resolve Microsoft Office software and latest Windows operating system issues Windows 11. + You will be using Service Now as a ticketing system. **Qualifications:** + You have to be able to communicate, in writing and verbally. + We are looking for an outgoing person that has a very strong customer focus. + In addition, excellent analytical skills are required. + Bachlor in relevant field. + Having A+, Dell, Microsoft, Apple, and or Client certifications are a huge plus **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.