Date Posted:

2025-01-14

Country:

United States of America

Location:

GA202: 1230 Carl Vinson Pkwy RobinsEC 1230 Carl Vinson Parkway Robins Engineering Center, Warner Robins, GA, 31093 USA

Position Role Type:

Hybrid

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon Field Engineering (FE) is seeking a User Applications Liaison II for Technical Support Services for the F-15 Lean Depot Management System (LDMS) at Robins Air Force Base, GA.

The candidate will work at the customer site and be the primary POC for the Lean Depot Management System (LDMS).  LDMS is a sophisticated Manufacturing, Repair & Overhaul (MRO) system that touches most aspects of USAF depot operations starting with the Request for Quote (RFQ) and ending with a sold manufactured or repaired asset.  LDMS automates much of the manufacturing and repair process with a focus on reducing data entry while providing meaningful management and engineering metrics.

What You Will Do

Provides level one technical support. Investigates end-user problem reports and submits software bug reports or enhancement requests as required. Functions as LDMS system administrator. Inputs and maintains LDMS system tables. Investigates and validates part data.Research and inputs illustrated parts breakdown data. Reviews and attempts to resolve part ordering problems which may require interfacing with DLA, planning and/or scheduling personnel.Updates the LDMS database as needed when a problem is resolved. Reviews maintenance data entries to ensure shop personnel are entering data correctly. Performs end-user training as required. Training may consist of one-on-one instruction or class instruction as specified by the customer. Assists in the generation of reports.Minimal travel may be required.

Qualifications You Must Have

Typically requires a bachelor’s in science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 2 years of prior engineering experience. Experience in lieu of education can be substituted.Ability to obtain and maintain U.S. government issued Secret security clearance. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.Experience supporting a Depot Management System.Experience as an IT Specialist.Experience with Illustrated Parts Breakdown Technical Orders.

Qualifications We Prefer

Current/active U.S. government issued Secret security clearance.CompTIA Security+ or A+ Certification.Experience with Air Force Illustrated Parts Breakdown Technical Orders.Experience working in a USAF depot repair facility.Experience working with AMXG, CMXG, EMXG workshops.Ability to quickly learn new software applications.Good written and verbal communication skills. Able to interface directly with the customer and provide basic technical support.Team oriented worker, self-starter. Ability to organize and work on multiple tasks at one time.

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.Not Relocation Eligible.Not eligible for employee referral.

Learn More & Apply Now!

RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is diverse, equitable and inclusive.

We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSACAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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