The role will involve:

•    Taking a lead on scoping, planning, conducting, and analysing the research by creating research plans, protocols and activities using qualitative, quantitative, or mixed-method approaches.
•    Analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner team and wider stakeholders.
•    Contribute research findings to enable evidence-based product and design decisions and champion the user to ensure that the product delivers.