UX Designer REMOTE - Canada + Apply + + + + About CentralSquare Technologies CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient. Job Description What We’re About At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America. Looking to grow your career? That’s great! We believe in growing and cultivating careers here. There is plenty of room for growth for motivated people. Hard work should be rewarded. We are committed to providing competitive compensation with a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and 3 weeks of PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely. The Role This role collaborates within cross-functional teams to deliver industry-leading user experiences across a suite of products. This role will communicate and present to key stakeholders regarding user needs and design solutions with a passion for understanding user needs and building solutions to support them. Job Duties + Creates user journey, conceptual diagrams, wireframes, visual mock-ups, and prototypes + Conduct independent research to collect and analyze user behavior through usability studies, field visits, ethnography, surveys, and benchmark studies + Communicate research findings to cross-functional teams through design solutions, written reports, and/or in-person presentations + Develop strong domain expertise + Work with senior design peers to execute user studies to validate design concepts + Proactively address self-identified skill gaps as well as those identified by peers + Build consensus by presenting design work and rationale to cross-functional teams and stakeholders + Actively participate in improving cross-functional and Design team collaboration + Performs all other related duties as assigned Skills & Requirements Skills and Requirements + Bachelor’s Degree in Industrial Design, or similar, or equivalent experience + 2-5 years of experience as a user experience designer, UX researcher, or similar role + Portfolio that demonstrates experience with highly transactional/complex workflow design + Has a strong understanding and engagement in the design process + 2+ years of experience in iterative design working closely with customers, peers, developers, and product managers from inception through implementation + Excellent knowledge of usability principles and techniques (information architecture systems, usability heuristics, research and requirement gathering, etc.) + Strong understanding of when to use different research methods during the product development process + Ability to clearly communicate design problems and workflow solutions to cross-functional teams and stakeholders + Ability to drive the design review cycle and close on design requirements independently + Proven ability to develop domain expertise + Desire to learn and educate others