Responsibilities include:

Panel Management

Grows, maintains and improves our research participant panel.Assists the research team with recruiting participants.Oversees incentives budget and reporting system.Creates and maintains survey templates, screeners, scheduling procedures.

Knowledge Management

Maintains and improves the research report repository.Coordinates with other teams conducting research to create a comprehensive source of insights.

Governance

Creates and maintains guidelines for consent, privacy and information storage.Researches and understands the application of data privacy regulations, such as GDPR, to the UX research process – and communicates this with the team.Manages the proper maintenance and disposal of personally identifiable information (PII) and study artifacts such as interview scripts or recordings.

Tools

Works with the team to decide which research tools are needed – and stay up-to-date on the latest tools in the space.Handles the contract sand procurement for research tools, such as Qualtrics and Tetra Insights.Audits the research toolkit to ensure all platforms and applications in use are compliant with data privacy regulations.Use JavaScript, CSS and HTML to customize web pages

Competency

Onboards new team members on Qualtrics and other tools.Collaborates with UX team members about the panel and tools and any updates to them.Facilitates training (internal cross-training, training from software vendors, etc.)

Required:

Bachelor’s degreeHas research experienceAttention to details and organizational skills

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.