We are looking for a UX Researcher to join the team designing the Dash Cart, the physical shopping cart that is transforming in-person shopping by putting the shopper in control and augmenting their in-store grocery experience. You will help design and development teams work backwards from the user, through a variety of research tools to create amazing experiences for in-store shoppers

Key job responsibilities
You will support research and insights that drive product decisions for the Dash Cart and other in-store experiences. Dig deep into core emotions and experiences that exist around shopping, store navigation, budget management, list management, food and nutrition, and day to day personal economics. Collaborate and share your learnings with development teams, including design, product management, software and science. Support insights on physical and digital shopping experiences, associate and fleet management tools. Apply research methods appropriate to the questions at hand, from generative to evaluative, adapting methods as needed to support organization and product needs. Provide guidance to partners and decision makers at all levels of the organization, effectively communicating durable insights through writing, presentations and conversations to build consensus and persuade actions based on findings. Iteratively evaluate solutions until outcomes are achieved or hypotheses are proven wrong, informing and aligning on any trade-offs. Create the necessary research artifacts (archetypes, tenets, journey maps, insights docs, frameworks) to help teams progress in their work.

About the team
The ECO (Easy Checkout) team sits within World-Wide Grocery Stores Tech Team (WWGST), which is building a best-in-class grocery experience for customers, whether shopping in store or online. You will be part of a team of passionate researchers,designers, product managers, applied scientists, software and hardware engineers who are defining, building, and delivering Amazon Dash Cart experiences that shoppers love. Our team is located across Seattle, WA, Boston MA and the Boston MetroWest area - Hudson, MA. This role works out of our Boston and Hudson offices.