Welcome page Returning Candidate? Log back in! UX Researcher Job Locations US-Remote Posted Date 2 hours ago(2/19/2025 5:15 PM) ID 2025-10127 # of Openings 1 Category Software Clearance Tier 4 - High Risk (Public Trust) Company Overview

Bravo Communications Services LLC is leading the Identity Credential Access Management Next Gen Single Sign On (ICAM NG SSO) program for the Department of Veterans Affairs. This program aims to modernize the VA's Single Sign-On (SSO) technology to enhance security, user experience, and operational efficiency.

Position Overview

The UX Researcher will plan, write, and conduct usability testing for the ICAM NG SSO program. 

Responsibilities Plan, write, and conduct usability testing with Veterans including those who use assistive technology.Synthesize and analyze qualitative and quantitative data and write reports on findings without the aid of analysis software.Create decks for, and present findings to, various stakeholder audiences.Conduct desk research on future features.Work efficiently and effectively within time constraints while maintaining fidelity to research principles and internal quality standards.Become an expert in multiple products.Advocate for Veteran needs among various stakeholders and evangelize UX research.Participate as a contributor to an interdisciplinary team that includes creative and market leads, project management, and software developers.Produce user requirements specifications, flowcharts, and design specifications for prototypes. Required Experience/Qualifications 1- 2 years experience required.Understanding of human-centered design approaches, methods, principles and skills.Experience in the planning and execution of usability testing studies.Command of visual and communication design principles.Understanding of design systems, information architecture, design patterns and interaction design.Understanding of designing with accessibility standards.Proficiency with design and presentation applications (i. e. Adobe  Photoshop, Illustrator, XD, Figma, Paper, PowerPoint, InVision).Excellent written and verbal communication and the ability to present work to large groups.Able to function independently and in a team environment, with excellent collaboration skills.On-line portfolio demonstrating proficiency in conducting UX research. Preferred Experience/Qualifications Proficiency with Microsoft Excel.Experience with visual work platforms such as Mural or Miro.Experience working in an Agile delivery environment with Agile frameworks and methodologies such as Scaled Agile Framework (SAFe), Scrum, and Kanban.Experience with Jira management tools. Special Requirements/Security Clearance Ability to obtain and maintain a Public Trust Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

By Light recognizes that our strength is our people. We support every employee as an individual to build strong teams across the enterprise. Our benefit package includes:

Medical, Dental & Vision Coverage Wellness Program 401(k) Matching Disability (Short Term & Long Term) Employee Assistance Program Life Insurance Education & Training Generous Leave Policy (11 Federal Holidays, PTO, and Military Leave)

By Light is an Equal Opportunity and Affirmative Action Employer. All qualified candidates will receive consideration regardless of gender, race, veteran status, disability, and any other protected class in accordance with federal, state and local laws.

Application FAQs

Software Powered by iCIMS
www.icims.com