Join Amazon's Global Procurement and Payroll Products team as a UX Researcher and help create products that directly impact over 1.5M Amazonians.

We are seeking a UX Researcher to help our team understand user needs and personas across procurement and payroll products. You'll work with stakeholders across functions and levels and have an impact at all stages of product development. You'll play a critical role, creating useful, usable, and delightful products. You will lead end-to-end user research initiatives utilizing appropriate qualitative and quantitative methodologies. You will own in-product feedback mechanisms and insights. And, as the sole UX Researcher, you will have an opportunity to articulate a holistic research strategy and process that ensures our technical investments across the product portfolio are informed by a deep understanding of our customers and their most pressing needs.


Key job responsibilities
• Conduct independent research on multiple aspects of products and experiences.
• Collect and analyze user behavior through NPS/CSAT surveys and benchmark studies.
• Work with Designers, Product Managers, and Engineers to prioritize research opportunities.
• Understand and incorporate complex technical and business requirements into research.
• Advocate research findings to diverse audiences through written reports and in-person presentations.