Kforce's client in New York, NY is looking for a UX Technician to support their team onsite 5 days a week, on a 3-6-month assignment. Please apply below if you meet the following requirements! Responsibilities: * UX Technician will upgrade existing iPhone devices from iPhone XR, 7, to remove the Maas360 MDM platform to the Intune MDM platform * Update all existing desk phone lines at from a hot desk feature to a standard extension voicemail feature * Confirm that all extensions are accurate * Upgrade A/V equipment at various site locations * Will need to be able to commute to office locations across the 5 boroughs * Replace hardware on computers such as fans, hard drives, ram, etc. * Re-image computers using the current SCCM settings * Troubleshoot errors from applications and operating systems * Troubleshoot network connectivity on computers, printers, phones, etc. * Troubleshoot and repair printers by replacing internal components such as formatters, maintenance kits, rollers, etc. * Troubleshoot video conferencing systems for connectivity, sound, and video problems * As a UX Technician, you will maintain inventory of MIS computer equipment * Monitor and update internal support ticketing system * Train and orient staff on use of the hardware and software * Configure Network copiers for scanning and printing * Assist our various department with special project requiring technical setups * Other duties as assigned by the Director of User Experience