Under general supervision, provide valet services to patients and visitors of Greater Baltimore Medical Center (GBMC) to ensure exceptional service in an attentive, friendly, and effective manner. Responsible for the intake, parking, and retrieving vehicles in safe and well-organized manner. Assist patients and visitors upon arrival and departure of the GBMC.

Education

High School diploma or GED equivalent

Experience

One year working experience and one year of driving experience

Skills

Professional character with all patients, visitors, and staffMust be able to perform basic math and understanding of rates applicable to servicesAbility to exercise initiative and sound judgment and to react with discretion under varying conditions

Licensures, Certifications

Valid Driver’s license which must be maintained throughout employmentCPR Certification within 90 days of employment that must be maintained throughout employment

Physical Requirements

Prolonged periods standing, sitting, and walkingOccasionally lift or carry up to 20 pounds

Working Conditions

Ability to work in the elements of heat, cold, rain, and snow.

Conditions of Employment

As a condition of continued employment, employee must maintain current active status of all required licensures, competencies, and certifications

Principal Duties and Responsibilities:

·Acknowledge, greet, and welcome patients/visitors

·Assists patients/visitors with valet needs

·Comply with traffic regulations to operate vehicles in a safe and courteous manner

Clarifies parking rates and valet procedures to patients and visitorsDaily collection and categorization of process parking ticket transactionsMaintains safe and clean work environment by following standards and proceduresReport any accidents to manager on duty

All Roles Must Demonstrate the GBMC Values:

GBMC ValuesValue Description

Respect

Treats others with fairness, kindness, and respect for personal dignityListens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

Meets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows through

Accountability

Sets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on time

Teamwork

Works cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of others

Ethical Behavior

Demonstrates integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkersUses GBMC materials, equipment, and resources appropriately

Results

Embraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstacles

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.