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https://www.myworkday.com/mohegan/d/inst/1$9925/9925$4968.htmld

Position Summary:

This position is responsible for greeting and warmly welcoming all guests by opening their vehicle, issuing valet tickets, parking, and retrieving guest vehicles in a safe and responsible manner.

Primary Duties and Responsibilities: includes but not limited to:

Greets guests upon arrival and provides valet serviceAssists guests with unloading their vehicle upon arrival and coordinates bell services when requestedParks and retrieves guest vehicles in assigned areas in a safe and responsible mannerProcesses and issues Valet Tickets to all guests at arrival as well as enters all required parking information into the CVPS systemValet Attendants are required to assist with shuttling other Team Members to and from the parking areaDelivers guest vehicles upon departure to guests and assists with any baggage into their vehicleSurveys guest vehicles and indicates any damage on the parking ticket

Secondary Duties and Responsibilities:

Monitors and controls vehicle traffic in the valet portsRemains visible and attentive to the needs of guestsCoordinates with valet attendants team to ensure seamless procedures throughout the portsAssists guests with directions and property information, as needed

Minimum Education and Qualifications:

High School Diploma or equivalentOne year of previous driving experienceNinety days of experience in a casino or transportation valet department or equivalent trainingMust have the ability to operate various vehicles including oversized trucks and use of a manual transmissionMust have a valid driver’s license and be insurable through the company carrierEffective communication skills that support effective customer service techniques

Competencies:  Incumbent will master the following competencies while in this position:

Good written and verbal communication skillsGood organizational and multi-tasking skillsBasic computer skills in Word, Excel and Outlook

Training Requirements:

Knowledge of CVPS valet software systemKnowledge of property layout and location of garagesSMART alcohol awareness

Physical Demands and Work Environment:

Must be able to lift up to 30 lbs.Must have the endurance to move quickly for extended periods of timeMust be able to work outdoors in all types of weather conditionsMust be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.  Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

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Work Shift:

Regular

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.