Mokara Hotel and Spa
The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.
The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.
Job DescriptionTo provide responsible care of luggage service, parking/return of vehicle, keys, and prompt, courteous service for all guests throughout the hotel stay. The Valet | Bellperson should ensure pleasurable accommodations and efficient handling of all guest needs.
Responsibilities Follow Moments of Service or Forbes standards during every interaction with guestsAssist guest with parking their motor vehicle which involves issuing a claim ticket, and parking that vehicle in a designated parking space. This includes the ability to operate all standard motor vehicles, safely and in very limited parking areaRetrieve guest’s vehiclesAssist guests with luggage when necessaryDelivering of messagesRecommending different dining establishment, entertainment spots, and shopping centersEmployee would also be asked during peak times to assist as a bell person if needed Qualifications Previous customer service experiencePrevious valet experience preferredExcellent grooming and body language to represent the brandAbility to work outdoors in all weather conditionsAbility to lift 50 lbs frequently and work on feet entire shiftMust be able to drive manual and automatic transmissionMust have a valid driver’s licenseMust have an excellent driving record (less than 2 moving violations in the last two years)Must be at least 21 years of ageMust have alcohol training certification (TABC)
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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