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CoverMyMeds (CMM) is looking for an experienced Analyst to join the Technical Solutions Validation team. The CMM Validation Team supports the overall business strategy and advances the quality of healthcare by implementing and validating innovative solutions with superior customer focus. This position will be responsible for supporting our CMS sponsor solution, True Out-Of-Pocket (TrOOP), that allows for coordination of benefits real-time with all Medicare Part D Plans, Hospice entities and Supplemental payers to Part D. This role will also have additional validation of configurations responsibilities across multiple products and platforms.   

*Candidate must be based in the metropolitan area of our hub city Columbus, OH. Position will primarily allow for remote working, but candidate must reside in the Columbus, OH area and be willing to come into the office from time to time for key meetings and face time. 

*We are unable to provide sponsorship now or in the future for this position. 

What You'll Do: 

Principal Duties and Responsibilities: 

Investigate Medicare Part D issues related plan re-certifications and enrollments 

Assist payers or plans with connectivity to Part D Transaction Facilitator 

Troubleshoots Financial Information Report (FIR) Transactions between the payer and Part D Transaction Facilitator 

Provide Tier 2 support for customer issues related to CMS sponsor programs 

Validate configurations and implement client and business partners for contracted services 

Document all validation and configurations processes used to support contracted services 

Peer reviews of other configuration validation processes 

Facilitate ad hoc requests as needed (i.e. data requests) 

Assist in research of technical issues and provide follow through on resolution of issues with contracted services 

Interprets internal and/or external business rules and issues and recommends best practices 

Follow all standard operating procedures and processes in order to deliver a world-class customer service experience for internal and external customers 

Minimum Qualifications: 

Degree or equivalent and typically requires 4+ years of relevant experience 

Critical Skills: 

3+ years technical implementation or technical solutions 

3+ years of healthcare industry experience 

Experience troubleshooting and resolving technical issues 

Strong time management and organizational skills 

Preferred Skills: 

Strong Communication skills (both written and oral) and a proven ability to effectively work closely with other team members and other business units required  

Strong technical proficiency (MS Windows, Word, Excel, IE, etc.) 

Excellent Problem-solving and troubleshooting skills 
  

Additional Knowledge & Skills: 

Self-starter with a drive to continuously improve processes and remove inefficiencies 

Strong oral, written and presentation capabilities, with an ability to articulate complex technical information clearly 

Passion for helping clients and employees achieve their goals 

Adept at analyzing and using data to solve complex problems 

Working knowledge of NCPDP telecommunication standard 

Able to maintain high quality service delivery and documentation 

Education: 

Bachelor’s degree in Computer Science or equivalent experience 

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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