About Us: 
Join our dynamic team and be part of a fast-growing company that empowers businesses with unique insights and solutions. We pride ourselves on fostering a collaborative work environment, offering exceptional training and career development, and providing limitless growth opportunities. If you thrive in a supportive, high-performing team, this is the place for you. 

About This Role: 
The Variable Compensation Associate – Support will be integral to our Service and Support team, focusing on managing and responding to compensation-related inquiries via chat, email, and phone. This role involves assisting commission-able associates with questions about compensation, conducting analysis, and ensuring smooth communication across departments. This role is crucial in maintaining the integrity and efficiency of our compensation processes. 

What You’ll Do: 

Respond to and resolve inquiries related to Commission, Compensation, Quota, and Earnings through various channels, including chat, email, and phone. 

Assist Sales Associates in understanding commission calculations, adjustments, and payments. 

Utilize our ticketing inquiry system to manage and address a high volume of compensation-related questions. 

Conduct research and analysis to resolve inquiries, identify anomalies, and propose solutions. 

Process adjustment requests according to established documentation and guidelines. 

Collaborate with financial, sales, and operational departments to ensure accurate communication and coordination. 

Support system enhancements and process improvements by participating in testing and providing feedback. 

Generate ad-hoc reports and analyses as requested by leadership and business partners. 

 

What You’ll Need: 

1 year of relevant experience in a similar role. 

Proficiency in basic Excel functions, including VLOOKUP, pivot tables, and data filtering/sorting. 

Strong verbal and written communication skills to effectively manage inquiries in a fast-paced environment. 

Ability to handle ambiguity and unexpected changes while resolving complex inquiries. 

A proactive mindset with the willingness to take initiative and accept new projects. 

Excellent organizational and time management skills. 

Who You Are: 

A motivated, high-potential performer with a self-starter attitude. 

An excellent communicator with strong interpersonal skills. 

Capable of solving complex problems and managing ambiguity. 

Open to feedback and committed to continuous improvement. 

A consistent high achiever with perseverance and a positive outlook. 

What We Offer: 

A positive and collaborative work culture with a focus on integrity, objectivity, and results. 

Opportunities for limitless growth and advancement within the company. 

Encouragement to innovate and challenge the status quo. 

Access to industry-leading training and development programs. 

Performance-based recognition and rewards. 

Join us and contribute to a team that values excellence and innovation while supporting your professional growth and success. 

#LI-KA2

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 49,000 USD - 68,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:95909

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