Summary

The Practice Administrator is directly responsible for managing all administrative and operational functions associated with an assigned practice(s). This includes ensuring a smooth and efficient operation, inventory control, personnel management, patient relations, and patient flow, and may manage the facilities as well. The Practice Administrator will support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Florida Physician Services through daily operations. Oversees the development and implementation of goals and objectives; develop and implement new office procedures as necessary to improve office flow and overall operations; and will provide recommendations and follow up actions to operational inefficiencies.

Responsibilities

Manages practice(s) with an $14-$30 million dollar threshold and oversees over 25 or more full time employees; Oversees a Medical Director Program; or is establishing a new to market practice Manages staffing by interviewing, conducting departmental orientation, and evaluating ensuring optimal staffing at all times Assists the management of the market to work with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs They oversees all medical operations, as well, including maintaining medical records, handling cash, deposits and billing, staff scheduling, and ordering medical equipment and supplies Prepares reports and statistical summaries as requested by leadership Implement programs and procedures to improve operations efficiency Responsible for Meaningful Use compliance by all Providers Assists with strategic planning and resource allocation Reviews the operational budget and expenditures and works to ensure the practice stays within the budget parameters Works to ensure that the site is in regulatory compliance with agencies such as OSHA, CLIA,Medical, DHS and others as appropriate Drives Corporate incentives; including Business Development and Revenue Cycle metrics Communicates effectively to assigned physiciansReview and communicate practice financials on a monthly basisCollaborate with operations counterparts regarding practice staffing and practice needsWork with operation’s leader and directors to achieve Key Performance Indicators (KPI) monthlyWorks closely with the Director of Operations to ensure A/R is optimally liquidated, denials are minimized, refunds are issued, and customer service is conducted Must have excellent customer service and people skills, as the position requires daily interaction with both patients and staff Provides monthly reporting with recommendations or action plans

Education / Experience

Include minimum education, technical training, and/or experience required to perform the job.

Associates Degree required; Bachelor’s Degree preferred; Master’s Degree a plus At least 3 years of physician practice management experience required Demonstrated knowledge of healthcare fiscal management and human resource management practices Ability to apply policies and principles to solve everyday problems and deal with a variety of situations. Healthcare background is strongly desirable Proficiency in a windows environment with a working knowledge of Word, Outlook, PowerPoint, Excel, and the Internet is required Excellent project management skills. Ability to work on multiple projects simultaneously in a dynamic work environment while remaining customer focused; willingness to take ownership and drive a project to completion Willingness to be flexible and adaptable in a complex, matrix environment Ability to document reports involving multi-level corporate and operational issues and programs Ability to perform complex financial analysis involving corporate financial reports, practice billing system, EMR, with familiarity with ICD-9, ICD-10, and CPT Codes

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