Company Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers

Job Description

We are seeking a proactive and adaptable Program Lead to join our organization. We are continuing to grow a set of business capabilities that support the transition to value-based care for practices not yet operating within the integrated Privia technology environment. As part of this evolving function, you will be responsible for owning key aspects of this development with a strong bent toward healthcare technology, data, analytics and reporting, building Standard Operating Procedures (SOPs), and ensuring efficient data exchange with partner organizations.

The ideal candidate will possess a strong foundation in healthcare data, analytics, and reporting. You should have a consultant’s mindset, always ready to meet the needs of the customer and develop practical solutions. This is a great opportunity to develop relationships in the market and a broad set of knowledge and skills in a fast-paced operational environment.

Cross-Functional Collaboration: Work closely with the Non-Platform Operational Leader whose market-facing role will significantly affect major projects for the candidate. Work closely with other departments (e.g., IT, Learning & Development, Market Operations) to ensure seamless execution of technology implementations and support for non-platform practices.Data Exchange and VBC Application Management: Oversee the long-term strategic and tactical development and optimization of technology, like an EHR sidecar application, ensuring alignment with company goals and industry standards. Manage and enhance the quality and timeliness of data exchange supporting the EHR sidecar application.Data Source Research and Integration: Research and prioritize additional data sources to enhance Privia Health’s reporting capabilities. Collaborate with market teams and practices to integrate these data sources into reports that aid in performance management and drive value-based care success.Identity Management Tools and Change Management: Lead the implementation of identity management tools for non-platform groups, ensuring smooth integration into existing systems and workflows. Partner with IT to manage the change management process, guiding non-platform practice adoption.QRDA1 File Attainment and Troubleshooting: Track, monitor, and troubleshoot the attainment of QRDA1 files from all medical practices, ensuring compliance and accurate data reporting. Partner with the markets to provide support to practices in resolving any challenges related to QRDA1 file generation and submission.Standard Operating Procedures (SOPs): Develop and maintain comprehensive Standard Operating Procedures (SOPs) for all new processes introduced in this role. Ensure that SOPs are clear, accessible, and consistently followed by team members and practices to maintain process integrity and quality.Course Development and Training Support: Collaborate with the Learning Team to facilitate the creation of training courses focused on value-based care practices and workflows. Track and report course completion rates and ensure timely and effective delivery of training for practices utilizing Privia Health's technology stack.Continuous Improvement and Reporting: Regularly assess current processes, identify opportunities for improvements, and implement solutions to optimize workflows and outcomes. Provide regular reports and feedback to leadership on progress, challenges, and recommendations for enhancement within the value-based care program.

 

QualificationsEducation: Bachelor’s degree in Healthcare, Business Analytics, Computer Science, or a related field preferred3+ years of experience in value-based care. Concurrent experience with healthcare technology, data or EHRs a plus.Strong proficiency in Excel/Google Sheets and other project management tools, like Monday.com. .Experience with HIEs, data exchanges, metric development and data management.Familiarity with value-based care models and reporting needs.Skills:Solid understanding of healthcare data, including claims data, patient outcomes, and financial reporting.Strong communication skills, with the ability to translate complex data concepts into actionable insights.Demonstrated ability to work independently and as part of a team.Ability to thrive in a dynamic, new, and evolving work environment.Key Attributes:Adaptability: Comfortable with ambiguity and evolving responsibilities in a newly established area.Problem-Solving: Ability to analyze complex healthcare data, identify trends, and provide actionable recommendations.Customer-Centric: Strong customer service orientation, with a focus on meeting the needs of stakeholders.Process-Oriented: Ability to develop and document processes and procedures to improve efficiency and standardization.

The salary range for this role is $96,000.00 - $120,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% and restricted stock units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.