As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, marital status, gender identity, national origin, citizenship status, age, disability or protected veteran status. I. Job Summary Under general supervision, provides expertise within assigned areas in order to support and enhance overall department workflow, customer service and improvement and work quality. 80-90% Travel within Mid-South Market area (TN, KY, AR, AL) II. Essential Duties and Responsibilities + Subject Matter Expert for onboard vehicle technology systems, including drive cameras, exterior camera systems, on board tablets and mounts, telematics. + Resolves vehicle technology systemissues arising from internal department functions or as brought forth by internal or external customers to assigned department. + Tracks issues to resolution within department and in partnership with other groups. + Perform electrical, AV, and visual diagnostics and repair of vehicle technology systems. + Trains site technicians to diagnose, repair, and maintain vehicle technology systems. + Monitors overall workflow to ensure timely completion of projects and daily work requirements. + Assists with special projects within assigned department or as part of cross-functional teams as required or assigned. + Monitors department processes and workflow to ensure overall accuracy and quality of data and work output. + Determines areas of risk as new or changed processes are implemented. + Recommends changes, updates and processes for continuous improvement in areas of expertise. + Evaluates current training methods and materials for assigned group, and recommend improvements. Reviews and creates training as needed. + Other duties as assigned. III. Qualifications A. Required Qualifications + High School Diploma or GED (accredited) Required + 4 years years of relevant work experience. (in addition to education requirements) Required + Driver's License Valid Driver's License Required B. Preferred Qualifications IV. Physical Requirements + Standing - Occasionally + Walking - Occasionally + Sitting - Frequently + Lifting - Rarely + Carrying - Rarely + Pushing - Rarely + Pulling - Rarely + Talking - Frequently + Hearing - Frequently + Repetitive Motions - Frequently + Eye/Hand/Foot Coordination - Frequently Normal setting for this job is: repair/maintenance shop. 80-90% Travel within Mid-South Market area (TN, KY, AR, AL) V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. Equal Opportunity Employer: Minority/Female/Disability/Veteran