LEGENDS

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter and Instagram @TheLegendsWay.

THE ROLE   

The Vending Lead is responsible for providing leadership for Vendors and Vending Attendants in their role to delivering a great guest services experience. Responsible for inventory, cash-out, staffing controls, while adhering to all corporate, facility, and government regulations in the service industry of food and beverage.

ESSENTIAL FUNCTIONS

Responsibilities include but are not limited to:

Ensure total guest / fan food service experience. Provide any training, direction or guidance to any front-line employee in need.   Ensure corporate logs are correctly completed, including tracking sheets, cash-out log, labour log, food safety log, etc. Give direction to employees to ensure an efficient and smooth event. Develop floor control, know what needs to be completed in order of priority, and have the necessary communication and organizational skills to direct his/her staff to complete these tasks within a reasonable amount of time. Follow the direction of the Vending Manager/Vending Supervisor to control variables. Ensure the location used is kept clean, organized and within company guidelines at all times. Aware and able to enforce all company or government policies. Handle situations where vendors cannot (guest requests/ complaints). Able to troubleshoot any issues with portable hand-held devices. Must be in proper uniform at all times as outlined in the employee Handbook. Perform duties with Health & Safety in mind at all times. Responsible for assigning all staff clear and specific duties to accomplish prior, during, at the end of an event which allows for the overall operation of that specific location. Responsible for all inventory and cash-out process in that Vending location. Ensuring that all staff are following all corporate, facility, and government regulations. Responsible for counting the beginning and ending inventory at for each event and balancing inventory to event sales. Responsible for all inventories coming in or going out of your assigned stand location must be properly tracked on appropriate transfer sheets or through warehouse charges/credits. Keeping appropriate product levels in stand locations based on sales and projections as communicated by Vending Manager/Vending Supervisor. Doing daily orders to keep stock levels up to par. Keeping waste to a minimum by watching food production level as outlined by the Floor Manager/Event Supervisor. Cash-out process must be properly and thoroughly followed as per the handbook and company guidelines. Ensure all transactions with vendors is recorded and maintained as per policy.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Prior experience in similar facility or operation a plus. Have the skills set necessary to ensure direction given is followed. Smart Serve certification and a minimum age of 18 to serve, as per the Province of Ontario. Ability to handle multiple tasks and high-volume situations simultaneously. Strong vocal and communication skills. Ability to effectively communicate with diverse groups of customers and employees and receive direction from Management. Food Handlers certification. Smart Serve. Ability to work flexible shifts including evenings, weekends, holidays. WORKING CONDITIONS

Location: On Site 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Accommodations are available upon request.