Job Description Insight Global is seeking a Vendor Engagement/Test Lead, to support a large health insurance client of ours. This resource will act as the liaison between the vendor and enterprise for upcoming releases and help support a very large testing team. This resource will be expected to engage with the proper teams to identify defects within releases of the vendor application and help resolve the said issues. They will also be responsible for reviewing release notes, submitting tickets to the vendor, and making sure the documentation is accurate for people to create new test strategies off. Additional responsibilities:  Engaged in solving and reconciling issues,  Working with teams that are out of this groups control to communicate issues properly.  Understand the application and coordinating teams that connect with the vendor applications.  SWARM process.  Runs calls with all necessary POCs when issues arrive and create a resolution.  Actively participates in team discussion and openly shares opinions while being inclusive of hearing and considering other options.  Comfortable independently leading and completing tasks.  Seeks out opportunities to present and share information both within their team and across teams (demos, learning sessions, etc.)  Communicates business and technical concepts in a clear and understandable manner to leaders and peers.  Guides the team in decision making, ways of working, and is vocal about the work being performed.  Actively seeks opportunities to pair with team members and bring them into conversations or activities.  Works harmoniously with team members, leveraging individual strengths, and contributing collectively towards shared goals.  Spends time mentoring junior team members, offers guidance and support while sharing constructive feedback to help others grow.  Seeks out opportunities to grow and learn from leaders and peers.  Quickly identifies critical issues and proposed effective solutions.  Considers various perspectives and potential solutions to arrive at the most effective course of action.  Makes informed decisions based on a thorough analysis of risks and benefits.  Anticipates potential issues and proactively address them.  Abe to be flexible with changing priorities and can make sound judgement calls.  Helps find solutions to problems that arise from within the team and from outside the team.  Recognizes the importance of addressing challenges promptly, distinguishing between immediate solutions and longer-term strategic solutions.  Advocates for best testing practices. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Hands on testing or systems engineering background so they can get into the weeds as needed.  Experience working as a Vendor Lead/Liaison to identify and communicate testing/performance issues SDLC Lifecyle  Experience with tools below for documentation, troubleshooting  Salesforce for documentation will enter tickets into salesforce.  RQM  SNOW  Health Insurance knowledge around Medicare, Medicaid, etc. (enrollment, claims, etc.)  Solid understanding of the business requirements null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.