Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Procurement & Sourcing

Pay Details:

$65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

CUSTOMER

Manage Third Party Business Arrangements through all stages of the TPML, in alignment with relevant Third Party frameworks, policies and standardsInitiate intake via a Sourcing Request and follow the Third Party Risk Assessment (TPRA) processSupport the set up and onboarding of Third Parties post contract execution including the implementation of the governance structure and interaction models between key TD and Third Party stakeholdersCollaborate with internal stakeholders to support business needs by delivering a transition or termination of a Third PartySupport Lead VMO in consolidating an enterprise view of the relationship with the Third Party in support of the Accountable Executive Ensure integrity in dealing with Third Parties, complying with TD's Expense Policy, Enterprise Procurement Policy, Vendor Management Policy and Code of Conduct and EthicsFocus on continuous improvements to facilitate entering into Third Party Business Arrangements and promote effective delivery

SHAREHOLDER

Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriateBe knowledgeable of practices and procedures relating to managing Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standardsMonitor, analyze and report a Third Party's performance through the delivery of services against SLAs, SLOs, KPIs or other contractual commitmentsIdentify issues and monitor trends with a Third Party in a responsive manner, to reduce risk in alignment with Third Party Risk Management (TPRM) Policies and related StandardsDocument Third Party risk issues, as per the TPRM Issues Management process and standards, escalate issues as appropriate, and partner with Third Party to develop a remediation plan to drive resolution Conduct internal and external research projects; support the development / delivery of presentations / communications to management or broader audienceProvide a range of reporting and / or meaningful analysis at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of programs or practicesMaintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interestSupport the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unitKeep current on emerging trends/ developments and grow knowledge of the business, related tools and techniquesParticipate in personal performance management and development activities, including cross training within own teamKeep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities and escalate issues when neededContribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriateContribute to a fair, positive and equitable environment that supports a diverse workforceAct as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

Experienced working professional role providing specialized business services, advisory or processes / program support within their own area of specialtyRequires experienced, conceptual and practical knowledge within their own specialty and knowledge of broader related areasAccountable for own work and sometimes others; acts as an escalation point or knowledge resource for others in their own areaLeads projects or work streams within broader projects with moderate risk and may be accountable for managing ongoing activities, processes and functional programsWorks within broad guidelines / policies and independently performs tasks from end to endSolves moderately complex problems by taking a new perspective on existing solutionsExercises judgment based on the analysis of multiple sources of informationConveys business context when providing guidance within field of specialty to internal or external stakeholdersWork performed under minimal management guidance and supervisionIdentify and lead problem resolutionGenerally reports to a Manager role

EXPERIENCE AND / OR EDUCATION

Undergraduate degree3+ years of related experience

ADDENDUM

Solid knowledge of Vendor Management, Business Arrangements, Third-Party Management Lifecycle framework/principles, policies and procedures, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirementsKnowledge of current and emerging competitor and market trendsKnowledge of Risk Management environment, standards and regulationsKnowledge of budgetary management principles/practices/proceduresSkill in identifying problems and reviewing related information to develop/ evaluate options and implement solutionsSkill in supporting the development and implementation of change initiativesAbility to communicate effectively in both oral and written formAbility to work collaboratively and build relationshipsAbility to monitor, analyze, report and assess adherence, performance and risk of information, contractual terms and/or delivery of servicesSkill in researching, collecting, organizing and analyzing complex or technical data and developing plans to address identified issues/problemsAbility to exercise sound judgement in making decisionsAbility to research, collect, organize and analyze information and prioritize work while meeting multiple deadlinesSkill in using analytical software tools, data analysis methods and reporting techniquesSkill in using computer applications including MS OfficeAbility to work successfully as a member of a team and independentlyAbility to handle confidential information with discretion

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet