San Francisco, CA, USA
15 days ago
Vendor Onboarding Specialist (US Based)

Cater2.me was founded in 2010 with the goal of connecting inspired kitchens with the masses. Inspired by San Francisco's thriving farmers' markets and the abundance of passionate local chefs, we decided it was time to revamp catering by opening up access to this amazing wealth of local gourmet food. We've set out on a mission to connect companies with the local food scene, to give them a better, more wholesome sense of the small businesses around them. We enable these relationships through a mix of technology and committed customer service. No longer are you only able to read about the hottest chefs and food startups while at work – we're bringing them into your offices and homes.

Cater2.me stands for curated quality and variety, trusted service, and dead-simple ordering. At Cater2.me, Your Catering is Our Business!

POSITION OVERVIEW:

The Cater2.me Vendor team eats, breathes, and dreams of great food. Exploring new cuisines and staying in the know about the top local eateries is an integral part of what our team does on a regular basis. You'll scour the culinary landscape to find the best local chefs, caterers, food trucks, and restaurants to join our program and will then lead them through the onboarding process from start to finish. The team creates and fosters close relationships with our vendors to provide the best food in the business to our clients. Leading training and providing mentorship to our vendors will help to build the foundation of our future while supporting growing markets remotely.

 WHAT YOU'LL DO:

Manage the full onboarding cycle from prospecting to closeResearch and engage vendors daily using cold call and email techniques Scour your respective markets for high-quality vendors that add value to our vendor baseStrategically lead the curation of menus to meet Cater2.me standards for menu mix and portioning guidelines while also achieving priority client needs Coach and council vendor relationships initially post-onboarding to maintain excellence in performance and service standardsGather necessary legal documents from vendors during onboarding Schedule and lead vendor tastings to introduce vendors to the Cater2.me team Accurately enter vendor profile and menu information into the Cater2.me database Build and maintain strong vendor relationships based on trust and accountability Photograph vendors' dishes for mouthwatering presentations to clientsDeliver solution-based results on challenging vendor issues Collaborate on quarterly project initiatives as assigned by management and stakeholders Thoughtfully analyze metrics and trends to prioritize vendor sales efforts 

WHAT YOU'LL BRING TO THE TEAM:

1 - 3 years of sales and/or hospitality industry experienceAbility to develop and maintain long-lasting relationships with all types of contact points, from executive chefs to catering managersExcel in making and hitting goals and achievementsA sense of urgency and ability to meet deadlines Exhibit leadership skills, collaborating effectively to generate measurable results Strong communication and mediation/conflict management skillsAbility to analyze large datasets against performance metrics Self-motivated and comfortable working independently and as a teamKnowledge of the national and local food & culinary sceneStrong technological skills using Google Drive, Excel & Helpscout  Startup experience preferred

BENEFITS:

Competitive compensationMedical, dental, and vision insuranceFlexible PTOCommuter Benefits

A Note to Candidates

Cater2.me is an Equal Opportunity Employer. We do not unlawfully discriminate in employment opportunities or practices on the basis of actual or perceived age, race, creed, color, national origin, sex, religion, physical or mental disability, medical condition, sexual orientation, gender, gender identity, gender expression, ancestry, marital status, veteran status or other military status, legal alien status or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination),or any other characteristic protected by federal, state, or local law.

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