As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

WM Strategic Business Solutions (SBS), located in Windsor, CT, is responsible for managing WM's largest, most prestigious national customers. SBS serves as the one-stop shop for the largest corporations in the US. Through industry leading reporting, centralized billing & service, and pricing, WM SBS provides an exceptional value proposition to our customers. With approximately 600 dedicated employees, a state of the art customer management system, and the goal of expanding into international markets, WM SBS is helping WM transform our industry.

I. Job Summary 
The Vendor Payables Intern is responsible for management and organization of workflow originating in emails to team inboxes, paper statements received, and updating all required documentation in departmental trackers.  Performing analysis on issue invoices for charges unsupported by service agreement between Waste Management and 3rd Party suppliers may be required in addition to reconciliation of outstanding 3rd party supplier receivables and payments. 

II. Essential Duties and Responsibilities 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Performs important time-sensitive administrative tasks that allow for successful departmental workflow (examples include management of departmental of inboxes, review and analysis of paper statements, ticket creation, SharePoint tracker updates, scanning and sending batches for reconciliation) Validation of services rendered with 3rd party supplier via phone, e-mail, and fax, recording all researched and validated details in queue tickets and/or system fields required Performs analysis of invoices received from 3rd party suppliers where charges of services rendered are not supported by service level and cost agreement by researching ticket(s), system details and contracts, history, service requests, comparing to charges and services listed on 3rd party supplier invoices Performs analysis and reconciliation of outstanding vendor receivables inquiries via ticket queue, phone and email, working to remedy unpaid balances via check, EFT or credit card payment. Compiles supporting documentation to and from 3rd party suppliers such as payment registry, Schedule-A, cancellation letters, hauler of record for to support non-payment disputes Performs audit of short paid invoices with a focus on root cause to understand where there may be discrepancies needing attention, ultimately marking each balance as closed (no payment necessary) or settled (payment owed)

III. Supervisory Responsibilities 
This job has no supervisory duties. 

IV. Qualifications 
The requirements listed below are representative of the qualifications necessary to perform the job. 

A. Education and Experience

Education: Interns must have a High school diploma or GED (accredited) and be pursuing a Bachelor’s degree (accredited) in a field of study relevant to the internship. Completed Course Work Hours: 60.0 Experience: No prior work experience required Ability to start May 2023 (End date flexible – Preferred ability to work multiple semesters) Ability to work 20 to 40 hr shift each week between Monday and Friday between the hours of 7:00 am and 6:00pm (core shift should be consistent but hours are flexible to accommodate shifts in weekly coursework or exams)

B. Certificates, Licenses, Registrations or Other Requirements

None required.

C. Other Knowledge, Skills or Abilities Required

Excellent customer service skills are required Clear and effective written and verbal communication and strong interpersonal skills Strong organizational and time management skills; must be able to handle multiple tasks simultaneously Ability to prioritize based on department and company standards Ability to work independently as well as collaboratively Detail orientated and excellent problem-solving skills Proficient in Microsoft Excel; intermediate level (pivot tables and v-lookups are standard practice) Basic accounting knowledge and billing concepts; good math aptitude and ability to work accurately with numbers. Internal intern candidates must be performing in an above average capacity and in good standing in their current position. Knowledge of Waste Management services, policies, and system interfaces a plus.

V. Work Environment 
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

The expected base pay range for this hybrid position is $16.50-$20.00. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. 

Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply".