Job Title: Vendor Relationship Specialist
Company: SBH

Ideal candidate would be best if lived in the state of Minnesota. If not in MN, may live in any Midwest city, as long as they live in a fair commute to an airport. 

Essential Function

The Vendor Relationship Specialist is responsible for supporting an assigned DBE corporate chain account to which their main focus is to be the liaison between the account and DBE. The Vendor Relationship Specialist will be responsible for meeting and achieving mutually established goals for the account as well as DBE. They will be essential in growing the partnership with the account and helping to grow the overall business.

Primary Duties
Grow the Business

70% Project Management - work with account and DBE to lead execution of initiatives and projects mutually agreed upon by both the account and DBE. Assist in developing, planning, implementing, monitoring and tracking results of all account initiatives, projects, promotions, programs and concepts. Attend all sales and business planning meetings with account and vendors as well as meetings with account and DBE Leadership team. Help to establish and execute communication strategies to chain salon base and franchisees. Acknowledge and respond to all email, text, and phone communication in a timely manner (24 Hours). Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function provided entity. Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed.

Grow Team and Culture

20% Be a subject matter expert on the assigned accounts culture, goals, initiatives and programs. Share your knowledge with peers in order to grow the teams ability to service the salon base and grow sales. Attend all meetings, functions and events and maintain regular contact as established by the Company or Supervisor. Must be available to attend shows, participate in the setup and dismantling of displays, booths, handling back stock as well as performing other physical activities that might be required. Support all new initiatives with a growth mindset while also positively fostering change management throughout the team.

Grow Yourself

10% Exhibit a desire to learn and grow. Striving for continuous improvement while owning personal development and growing digital social media techniques to generate new customers and foster existing business relationships. Allocate and optimize time to participate in learning utilizing all available tools and resources. Remain agile to changes in the market while building industry knowledge and intuition in order to react to a competitive market. Actively work to increase own product, industry, and market knowledge. Create an organized work environment and workflow to be able to most efficiently service your customers.

Experience and Skills Required

High school diploma or equivalent certification. Minimum of (5) years beauty industry experience with emphasis on project management and operations. Must live within the assigned territory. Working knowledge of inventory control systems and visual merchandising is strongly preferred. Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram and other social media platforms to build pipelines, books of business, and other business needs. Excellent computer skills, knowledge of salesforce.com, Outlook, PDF Expert, and Oracle. Experience with iPad a plus. Ability to build an online community and create social connections, including but not limited to, using search engines and other internet tools. This position requires travel on a local level within the territory. It also requires attendance at shows, conventions, and educational events which may include overnight travel and/or some weekend nights. Ability to work in a constant state of alertness and a safe manner. Frequent and sometimes prolonged periods of driving are necessary for this role. Committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs. Strong time management and organization skills and the ability to successfully manage multiple projects at once. Ability to present a professional business image and interact positively with the public. Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.

Nature and Extent of Direct or Indirect Controls Exercised

Task Level High. Departmental/Division Level High. Project Level High. Consultative Level High.

The amount of discretion or freedom this position has

Strict Adherence to Guidelines. Interprets and Adapts Guidelines. Develops and Implements Guidelines.

Working Conditions /Physical Requirements
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.

Sitting. Driving. Standing and Walking. Bending and Twisting neck. Bending waist (forward or sideways). Climb and Balance. Stoop and Kneel. Squatting (crouch or sit on ones heels). Reaching with Hands and Arms. Lifting up to 25 lbs.

This job description is a representation of the duties and responsibilities associated with the position and does not limit the position to only those functions delineated above. The company may add other duties and responsibilities at any time, with or without notice or consultation. This job description does not create a contract and does not alter the employment-at-will relationship between an employee and the company.
All job functions are considered to be essential functions unless otherwise indicated.

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