We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

JOB PURPOSE

To assist the business in relation to completion of regional TPGO lifecycle documentation, to challenge and review said documentation to ensure in line with CIBC and regulatory governance.To review vendor KPI details and highlight to the business service degradation and assist in vendor oversight and management via regular Service Review governanceTo ensure requirements are in line with respective regional regulatory framework.Manage and ensure regional 3rd party/Outsource register is maintained in line with Enterprise and regional requirements

KEY ACCOUNTABILITIES

Administer appropriate tooling (Coupa/VendorInsight) which is the solution used to collaborate with both Bank employees and vendors.Maintain regional dashboards and provide updates in requisite governance forumsAct as RM/SPoC for the non-Enterprise vendorsValidate system held information to ensure it is both accurate and complete.Act as the point of contact for assigned vendor relationships, enhancing communication between vendors and internal business owners impacted by the vendor relationship.Support the expansion of the Vendor Risk Management Program from CIBC Bank across regionsAnalyze and consolidate data to adhere to requests from Canada related to reporting for the regional affiliatesMaintain a clear understanding of how all internal business owners are impacted by the executed contract.Support the Intercompany Services programme by interacting and managing relationships with internal stakeholders and oversee the monitoring of performance of the individual servicesSupport updating of the internal governance framework to ensure effective oversight of the vendor relationship.Provide guidance to the internal business owners and other key stakeholders to ensure responsibilities outlined within the Vendor Risk Management Program are fully understood.Help ensure strong oversight of all risks related to the vendor and provide internal business owners with visibility of existing and emerging risks.Participate in the assessment of vendor risk, develop mitigation plans and assign monitoring responsibilities.Complete all risk and performance assessments, as well as other due diligence requirements, after collecting input from internal business owners.Organize required meetings between internal business owners and vendors.Ensure all contracts (Addenda or Statements of Work, for example) that become part of the Master Agreement are fully reviewed and receive appropriate signatures.Work with internal stakeholders to obtain Service Level Agreements (SLA) from vendors and ensure they are appropriately reviewed.Participate in issue escalation and issue resolution through root cause analysis and preventative actions.Analyze vendor performance issues that are resulting in additional risk to the organization.Create and maintain dashboards and reporting.Participate in conversations with regulators, Internal Audit and Compliance, as appropriate.Conduct required reviews of SOC reports, as necessary.Ensure the products provided by the vendor comply with regulatory guidelines.Identify training needs related to the products or services provided by the vendor.

KNOWLEDGE AND SKILLS

5+ years Vendor Management backgroundFinancial Services BackgroundExperience Managing Vendor RelationshipsKnowledge of Vendor Risk ManagementAnalytical and Conceptual Thinking – Creative and StrategicStrong Communication Skills – Interpersonal, Presentation and WrittenIntegration – Joining People, Processes or SystemsInfluencing and Negotiation SkillsAnalytical and Problem SolvingResource Management – Able to Work IndependentlyPrioritizationContract Review and ManagementTechnologically Adept – Microsoft Office

WORKING CONDITIONS

Must prioritize and delegate tasks to meet schedules of several concurrent projects and support tasksRequired to work outside of normal working days/hours where necessary

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.comYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Job Location

150 Cheapside, London, UK

Employment Type

Regular

Weekly Hours

35

Skills

Analytical Thinking, Analytical Thinking, Budgeting, Business, Communication, Contracts, Documentations, Facilities Planning, Financial Products, Governance Framework, Internal Stakeholders, Management Reporting, Negotiation, Office Space Planning, Organizational Processes, Organizing, People Management, Prioritization, Real Estate Advisory Services, Real Estate Management, Real Estate Strategies, Regulatory Frameworks, Regulatory Governance, Regulatory Requirements, Reviewing Contracts {+ 12 more}