Job Summary: WHAT THIS ROLE WILL DO + Cash Handling; Opening Procedures and Closing Procedures + Maintain superior customer service both in person and over the phones + Answer phone with prompt and courteous attitude + Guest Relations + Will Call/Sales/Coat Check Window + Running Ticketmaster Program on Computer for Sales + Processing Opening and Closing Paperwork + Knowledge of Talent and Entertainment + Have a positive attitude WHAT THIS PERSON WILL BRING Required: + Working Knowledge of Phone Handling, Cashiering, Customer Service + Entry level knowledge of basic computer operation and Point of Sales systems + Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail + Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment + High School Diploma Preferred: + Previous Ticketing experience + Working knowledge of Windows based PC programs + Bilingual proficiency in English and Spanish is highly desirable Physical Demands/Working Environment: + Working environment is fast-paced + Position requires repetitive use of arms for answering busy phones and typing