**DESCRIPTION** This role is a full-time, home office-based position with primarily a Monday-Friday work week. The Support Specialist will oversee multiple projects from concept inception through store grand opening and beyond, to ensure success and that company guidelines are being met. He/she will communicate and interact regularly with key client contacts as well as vendors and store owners to accomplish business goals and objectives. **The incumbent(s) in this position should exhibit the following Acosta values:** **People Minded** – Must show dignity and respect to all people **Integrity** – Must exemplify the highest degree of ethical behavior **Results Oriented** – Must show passion, pride and commitment to succeed **Trust** – Must be honest, sincere and confident **Teamwork** – Must build trusting relationships **Innovation** – Must progress through a combination of creativity, common sense and vision **Balance** – Must maintain an optimistic attitude and keep perspective on what is important in life. **RESPONSIBILITIES** + Serve as directly responsible individual and project manager for the building of 1,400 Total Wireless stores nationally + Partner with Master Agents and Dealers leadership to usher sites through the store build process ensuring SLA deadlines are met store are prepared for fixture installation within reasonable timeframes + Serve as main point of contact to Sr. Client Partner team re: all site statuses post lease execution; guiding the Sr. Client Partners on where to spend their time to assist on open questions and escalations as it relates to your funnel sites + Partner across multiple teams to develop and contribute on daily, weekly and monthly status updates and forecasts to Verizon leadership for store openings based on your deep understanding of your respective sites. + Self-starting; must be able to analyze data and reporting to determine your every next step ensuring speed to open is at the forefront of your decisions + Ability to ruthlessly prioritize various tasks and responsibilities in a fast moving and high stakes environment. High attention to detail is a must + Respond appropriately to changing client, program, team and organizational needs and requirements, with an ability to generate viable new approaches and solutions + Primarily work from home but will also travel to stores and meet with client vendors as dictated by business needs; assist with organization of, and/or attend special events + Other duties as assigned **QUALIFICATIONS** + Preferred Degree Project Management, Business, or Marketing **Work Experience Requirements:** + 5-8 Years prior experience + 3+ years of verifiable success as a retail store associate or manager, or as a representative responsible for visiting multiple retail locations + 2+ years of wireless experience in market specific or national retailers, carrier, or indirect channel (dealer/franchise) and/or B2B + 2+ years of store visual merchandising (Planograms), and initial store installation/setup + 1+ years in a supervisory/management role + 1+ years working knowledge of project management processes and principles (PMI certification, Six Sigma, or similar highly desired) **Knowledge, Skills and Abilities Requirements:** + Occasional physical activity may be required, e.g., carrying & setting up promotional material and installation of store collateral + Quarterly overnight travel and occasional weekend work + A self-starter and independent worker; ability to work independently and prioritize objectives, to multi-task with little supervision while taking ownership of assigned area + Must be extremely detail-oriented, self-organized, be committed to quality and be capable of tracking multiple issues simultaneously, meticulous follow up + An active and proactive team member; establishes, shares and incorporates best practices + Ability to understand stakeholder needs and to manage relationships with balanced confidence, being self-aware of how to approach different types of audiences + Demonstratable expert level Microsoft Office 365 and G Suite by Google skills (Outlook, Excel, PowerPoint, Word, Teams - Docs, Forms, Hangouts – Cloud based file hosting and preferably, Project or similar) + Multi-lingual HIGHLY preferred (English, Spanish, other) + Home office space with broadband Internet connectivity a must **ABOUT US** Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers. Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future. Acosta and its subsidiaries is an Equal Opportunity Employer We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business. _By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions._ **Acosta et Mosaic** sont les **forces motrices** en matière de **ventes et de marketing** derrière les marques les plus reconnues et éprouvées auprès des principaux détaillants aux États-Unis et au Canada. Nous proposons des services flexibles qui maximisent l’efficacité. Acosta possède le talent et la technologie nécessaires pour élaborer des stratégies axées sur les données, la portée et les relations, afin de mettre en œuvre ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur les indicateurs pour les clients et les détaillants. **Acosta et ses filiales** , de bonne foi, estiment que cette fourchette de rémunération affichée est la fourchette précise pour ce poste au moment de cette publication. Acosta pourrait finalement payer plus ou moins que la fourchette affichée en fonction des qualifications des candidats et des lieux. Cette fourchette peut être modifiée à l’avenir. **Acosta et ses filiales** sont des employeurs offrant **l’égalité des chances** . Nous nous engageons à fournir des **aménagements pour les personnes handicapées** . Si vous avez besoin d’un aménagement, nous travaillerons avec vous pour répondre à vos besoins, dans la mesure requise par la loi. Les déclarations ci-dessus ont pour but de décrire la nature générale et le niveau de travail effectué par les personnes affectées à cette classification. Elles ne doivent pas être interprétées comme une liste exhaustive de toutes les responsabilités, tâches et compétences requises du personnel ainsi classé. Mosaic se réserve le droit de modifier tout ou partie des descriptions de poste à sa discrétion afin de répondre aux besoins de l’entreprise, voire de les dépasser. En soumettant votre candidature, vous acceptez et acceptez la **Déclaration de confidentialité d’Acosta et les Conditions d’utilisation** . Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Marketing **Position Type:** Full time **Business Unit:** Marketing **Salary Range:** $68,000.00 - $70,000.00 **Company:** Mosaic Sales Solutions US Operating Co, LLC **Req ID:** 4133