**Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!** **Job Title:** Veteran Service Care Coordinator **Cost Center:** 301081041 System Care Retention **Scheduled Weekly Hours:** 40 **Employee Type:** Regular **Work Shift:** Mon-Fri; day shifts (United States of America) **Job Description:** **JOB SUMMARY** The Veteran Service Care Coordinator is a trusted member of the health care team as well as the Veteran community. This trusting relationship enables the Veteran Service Care Coordinator to serve as a liaison among Marshfield Clinic Health System (MCHS), Veterans Affairs, social services and the community to facilitate access to services for Veterans. The Veteran Service Care Coordinator assists with screening Veterans for unmet medical needs, social determinants of health, clinical quality indicators, mental health conditions, and connections to VA services to optimize care coordination and improve clinical outcomes. This individual functions as a member of the healthcare team by providing basic clinical, clerical, and technical support to assist Veteran patients. **JOB QUALIFICATIONS** **EDUCATION** _For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation._ **Minimum Required:** High school diploma or equivalent. Completion of the following courses or the military equivalents: + Medical Terminology + Anatomy & Physiology or Body & function or Human Body in Health & Disease. + Pharmacology **Preferred/Optional:** Graduate of an accredited Medical Assistant program with American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) certified. Associate degree in wellness, health promotion, health education or related field and bilingual capabilities. Completion of military training: Medical Specialist (68W), Hospital Corpsman (HM), Aerospace Medical Service Specialist (4N0X1), Combat Medic (68W), Independent Duty Medical Technician(4NOX1C), Pharmacy Specialist (68Q), Pharmacy Technician (HM-8404, 4T0X1). **EXPERIENCE** **Minimum Required:** Minimum of one-year experience working or volunteering with direct customer service experience in human services, healthcare, community outreach, health education, or related direct service and proficiency with written and verbal communication skills and Microsoft Office Suite. **Preferred/Optional:** Two years’ experience working in health and wellness or related field. Experience working with the needs of the Veteran population. Military service. **CERTIFICATIONS/LICENSES** _The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position._ **Minimum Required:** None **Preferred/Optional:** Current AAMA or RMA certification. CHW Certification. Motivational Interviewing (MI) Certification, Certified Health Coach (CHC) through the National Society of Health Coaches (NSHC); Health Coach Certification through the American Council on Exercise (ACE); Health and Wellness Coach Certification through Well Coaches School of Coaching; or Coach Training Certification through Coaches Training Institute (CTI). This is a hybrid position. Can be based out of either Ladysmith or Park Falls locations and provide support to each location. **Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.** **At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve. We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here (https://www.marshfieldclinic.org/mAboutUs/Documents/30922-000\_Equity-and-Inclusion-Statement%20%282%29.pdf) .** **Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program** **.** **Marshfield Clinic Health System is an Equal** **Opportunity/Affirmative** **Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.**