VETERANS ASSISTANCE COUNSELOR 1-2 Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4788370) Apply  VETERANS ASSISTANCE COUNSELOR 1-2 Salary $3,043.73 - $5,009.00 Monthly Location Reserve, LA Job Type Classified Job Number 0136-01132025VAC Department DVA-SE LA Veterans Home Opening Date 01/17/2025 Closing Date 1/27/2025 11:59 PM Central + Description + Benefits + Questions Supplemental Information “The Louisiana Department of Veterans Affairs is an Equal Opportunity Employer and State as a Model Employer (SAME) to promote diversity and inclusion in the workplace.” The mission of the Louisiana Veterans Homes is to primarily serve the Veterans' population of Louisiana through the provision of medical, restorative, and rehabilitative services in an atmosphere of respect and compassion. The primary objective of home is to provide quality nursing care to eligible veterans with the ultimate goal of returning the veterans to the highest possible levels of physical and mental capacity. **Note regarding the advertised pay range:The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career andnot the maximum amount we are allowed to pay a new hire. Selected Core Competencies: + Accepting Direction:The ability to accept and follow directions from those higher in the chain of command. + Displaying Professionalism:The ability to recognize how your actions impact the perceptions of both you and your organization. + Focusing on Customers:The ability to serve the needs of those who support and/or rely on the services provided. Selected Preferred Competencies: + Acting with Ethics and Integrity:The ability to be consistent, honest, and a trustworthy steward of State resources. + Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas. + Demonstrating Business Acumen:The ability to understand how the organization operates to achieve its objectives. No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.* SER SALARY - VETERANS ASSISTANCE COUNSELOR 1 - $17.56/hr. VETERANS ASSISTANCE COUNSELOR 2 - $19.88/hr. For further information about this vacancy contact: Cathy W. Sullivan Southeast La Veterans Home 4080 West Airline Highway Reserve, La 70084 985-479-4080 Minimum Qualifications MINIMUM QUALIFICATIONS: This job title requires the incumbent to be an honorably discharged veteran of the United States Armed Forces who served on an active, full-time basis and meet one of the following qualification requirements: Three years of experience in veterans service work, public benefits claims examining, social services or human resources; OR Six years of full-time experience in any field; OR A bachelor's degree. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Concepts FUNCTION OF WORK: To counsel veterans and their dependents in obtaining health, employment, educational, and fiscal benefits. LEVEL OF WORK: Entry SUPERVISION RECEIVED: Close from a Veterans Assistance Counselor Supervisor, or Veterans Assistance Regional Manager. SUPERVISION EXERCISED: May have direct-line supervision over clerical employees. LOCATION OF WORK: Department of Veterans Affairs, parish offices. JOB DISTINCTIONS: Differs from Veterans Assistance Counselor 2 by the level of work performed and by the supervision received. Examples of Work Serves as an office manager trainee in a parish office counseling veterans concerning their legal benefits under state and federal laws. May assist higher ranking officers in conducting programs. Functions in a public relations capacity in a parish for the Department of Veterans Affairs. Assists veterans and their dependents in completing a variety of forms to actuate their benefits. Reviews benefit claims when processed to ensure compliance with rules and regulations. Provides assistance to veterans such as admissions to U. S. Department of Veterans Affairs Hospitals, correction of military records, or securing proper care for physically or mentally disabled veterans. Operates itinerant office in other parishes as required. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command. + 1= I have no experience and/or am uncomfortable accepting direction + 2= I have limited experience or require assistance to accept direction + 3= I can accept direction + 4= I can accept directions and help others improve their ability to accept direction 02 ADi: Explain your rating by providing specific and relevant examples in the box below. 03 AEI: Rate your ability to act with ethics and integrity based on our definition: The ability to be consistent, honest, and a trustworthy steward of State resources. + 1= I have no experience and/or am uncomfortable acting with ethics and integrity + 2= I have limited experience or require assistance to act with ethics and integrity + 3= I can act with ethics and integrity + 4= I can act with ethics and integrity and help others improve their ability to act with ethics and integrity 04 AEI: Explain your rating by providing specific and relevant examples in the box below. 05 CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas. + 1= I have no experience and/or am uncomfortable communicating effectively + 2= I have limited experience or require assistance to communicate effectively + 3= I can communicate effectively + 4= I can communicate effectively and help others improve their communication 06 CE: Explain your rating by providing specific and relevant examples in the box below. 07 DBA: Rate your ability to demonstrate business acumen based on our definition: The ability to understand how the organization operates to achieve its objectives. + 1= I have no experience and/or am uncomfortable demonstrating business acumen + 2= I have limited experience or require assistance to demonstrate business acumen + 3= I can demonstrate business acumen + 4= I can demonstrate business acumen and help others improve their ability to demonstrate business acumen 08 DBA: Explain your rating by providing specific and relevant examples in the box below. 09 DPf: Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization. + 1= I have no experience and/or am uncomfortable displaying professionalism + 2= I have limited experience or require assistance to display professionalism + 3= I can display professionalism + 4= I can display professionalism and help others improve their ability to display professionalism 10 DPf: Explain your rating by providing specific and relevant examples in the box below. 11 FC: Rate your ability to focus on customers based on our definition: The ability to serve the needs of those who support and/or rely on the services provided. + 1= I have no experience and/or am uncomfortable focusing on customers + 2= I have limited experience or require assistance to focus on customers + 3= I can focus on customers + 4= I can focus on customers and help others improve their ability to focus on customers 12 FC: Explain your rating by providing specific and relevant examples in the box below. 13 Are you an honorably discharged veteran of the United States Armed Forces who served on an active, full-time basis? + Yes + No Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email