Make a Difference at Anne Arundel Veterinary Emergency Clinic! Join Us In Beautiful Annapolis where we are hiring a dedicated and passionate Veterinary Administrative Assistant!

Nestled deep in the beautiful bay area 5 minutes from downtown Annapolis is our new state-of-the-art referral center open 24 hours and 365 days a year. We have 24+ Veterinarians, 60+ Technicians, 15+ Assistants and 10+ Client Service Representatives. We work side-by-side with different specialty departments and care for their patients overnight. Diagnostic Assistants will gain experience working with neurology, surgery, internal medicine, oncology, cardiology, rehabilitation and ophthalmology cases. It is a great field to develop your skills and there is always something new and exciting to learn in our spacious conference room where we host continuing education for veterinarians, nurses, dispatchers and assistants.

You can expect a Diverse & Inclusive Team Dynamic at AAVEC!
Besides patient care, there is nothing more important to use than to be a welcoming and supportive hospital. We value our staff for everything that they are and the cultures that made them. AAVEC prides itself on being active in the community that we serve by volunteering with multiple organizations, providing pet CPR training for local referring veterinarians and fire stations, sponsoring Annapolis PRIDE annually, and paying for our technicians to become registered. We invest in our teams because we know we could not do this without them.

They mean everything to us, and because of that, throughout the year we make sure they know it by:

Throwing Quarterly Parties & Team Building Activities (Staff Olympics, Pumpkin Decorating Contests, Secret Santa, etc.)Celebrating Milestones & Achievements (Graduations, Baby Showers, Bridal Showers, Birthdays & Anniversaries, etc.)Decorating the Hospital Throughout the Year (Mardi Gras, St. Patrick's Day, Halloween, etc.)Donating to important causes on behalf of the staff (SPCA, Breast Cancer Awareness, Suicide Awareness, etc.)

Shift Details:

10am - 8pm (4/10 hour shifts per week)Weekends and holiday's requiredCompensation:Compensation is based on experience and skill set.$17 - 20/hr

What You'll Get to Do:

The administrative specialist and client service representative will spend 30+ hours/week assisting a 24 hour 365 day emergency veterinary clinic in various administrative duties and client communication. This role works closely with the administrative and management team to organize files, create correspondence, prepare reports, or standard operating procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Create morning transfer/consult report for techniciansCreate SOAP notes for hospitalized patientsInvoice daily charges for hospitalized patientsDispense medications for dischargesReview discharge paperwork with owners for ICU patientsCoordinate & facilitate transfers to specialty departmentsInvoice charges for specialty consultsCall owners with results for bloodwork within normal rangeAbility to sit for an extended period of time at a computerAbility to stand and walk throughout shift in order to assist with dischargesUse slack to communicate with client service team and veterinariansAnswer phone calls from clients and referring veterinariansEnter client and patient information into ezyvetSUMMARY: The administrative specialist and client service representative will spend30+ hours/week assisting a 24 hour 365 day emergency veterinary clinic in variousadministrative duties and client communication. This role works closely with theadministrative and management team to organize files, create correspondence,prepare reports, or standard operating procedures.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

Mid-Level Veterinary KnowledgeMid-Level Microsoft Outlook ExperienceMid-Level ezyVet Practice Management ExperienceMid-Level Smart Flow Whiteboard Experience

LANGUAGE ABILITY:

Ability to read and interpret general business correspondence, and client
emails/letters.Ability to write reports and basic business correspondence.Ability to effectively communicate verbally and in writing in English with
managers, clients, co-workers, and the general public.

MATH ABILITY:

Ability to add, subtract, multiply, and divide in all units of measure, using whole
numbers, common fractions and decimals.What we bring to the table:Medical, Dental, VisionDouble Time on Holidays25% Shift Differential for Overnights ShiftsContinuing Education AllowanceAnnual Uniform AllowanceSemi Annual Bonus OpportunityPaid License Renewal Fees for TechniciansGenerous Employee Pet Discount401k with Company MatchEmployee Referral RewardsState-of-the-Art Facility and EquipmentMulti- practice referral center
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.