Client Service Representative (GP and ER) Part-time or Full-time

VCA McCormick Ranch Animal Hospital and Emergency Center is seeking an experienced ER Client Service Representative to join our team. We are a unique hybrid hospital. We offer general wellness and emergency services.

Schedule: Saturday-Tuesday (Day Shift), Hours Flexible

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.

Our ideal candidates MUST have these qualities:DependableExceptional customer service skillsCritical thinking and decision-making skillsGood sense and sound judgment in practical mattersPossess a strong work ethicAbility to multi-taskHave reliable transportationSelf-motivated in learning new skillsMeticulous attention to detailAbility to handle stressDuties include but are not limited to:Patient triageAdmitting and discharging patientsGoing over discharge instructions and medications with clientsAssisting Doctors and support staff when neededManaging communications between Doctors and clientsMaintenance of reception area, and exam roomsAnswering a high volume of phone calls

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com