+ Provide customer service such as greet customers, answer questions, process incoming patients, and handle payments. + Answer phone calls, which may involve answering questions and screening and scheduling appointments. + Handle incoming and outgoing mail and email. + Update and file patient charts. + Enter data into a computerized billing program. + Process credit card payments and prepare bank deposits. + Retrieve prescriptions. + Assist with pet supply purchases such as pet food, supplements, and grooming items. + Maintain the cleanliness of the waiting room.