Ever thought of getting into the veterinary field? VCA Advanced Veterinary Care Center is a 24-hour emergency and referral center located in beautiful Fishers, IN, and we are looking to expand our Front Desk Reception team.

As we are a 24-hour facility and are experiencing growth in all areas, we have opportunities for overnight and rotating weekend hours. We are accepting full candidates, and a shift differential of $3/hour applies to all hours worked between 10p and 6am. Veterinary experience is a plus but is not required. We are looking for candidates that understand being the first contact for our clients is vital to their overall experience with us.

Why You Should Consider Us
At VCA AVCC, your compassion for pets and people is matched with a commitment to your professional growth. VCA offers a wide range of benefits that are extremely competitive. For full time employees this includes competitive medical insurance rates, paid short-term and long-term disability, paid paternity leave, a generous pet discount, and more.

ESSENTIAL FUNCTIONS:
• Providing an excellent customer experience to every client that enters our facility. Includes greeting visitors, answering telephones, and assisting clients throughout their visit
• Scheduling and confirming appointments
• Presenting and explaining fees, including processing payments and assisting with credit applications
• Answering questions regarding products and services, including educating clients on non-medical pet care
• Managing medical records, charts, reports and correspondence

• Assist with keeping facility clean and organized at all times

QUALIFICATIONS:
• At least one year of proven past experience providing excellent customer service through either employment or volunteer work
• High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Compassion for pets and people—as well as awareness and understanding of others’ reactions
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com