**VCA Veterinary Emergency and Referral Center** of Westbury, is growing and we require a progressive leader to help guide our veterinary technicians and technician assistants. With the assistance of the Hospital Director, and leadership team, the **Veterinary Technician Manager** will manage and mentor staff, oversee hospital processes and business operations all while ensuring exceptional patient care. We offer our supervisors monthly training on **leadership** , **human resource topics** , **empathy** , **burnout** and **compassion fatigue** . We also work as a collaborative unit providing you the connectivity of 10 additional specialty hospital supervisor teams to grow, learn, and share information with. Working together to create effective, fulfilled teams, happy healthy hospitals, and overall career satisfaction. If you are ready to initiate real change in the veterinary industry, and combine your love for people and animals, reach out to join the VCA family today. **Potential Schedule** : Variable with rotation of weekend, holiday, evening hours. (You coordinate your schedule) **Compensation** : $75,000 - $85,000 / year based on experience and skill set **Veterinary Technician Manager Responsibilities:** + Actively assesses employee engagement and satisfaction. Regularly provides employees with opportunities for feedback, personal development and career growth. Collaborates with the Hospital Management team on employee satisfaction initiatives + Works collaboratively with Hospital Director, and Medical Leadership on the development, assessment and scheduling of the technician and technician assistant team. Provides feedback regarding improvement and changes in workflow, processes and services. + Manages Technician Supervisors, Technicians and Technician Assistants in Specialty and Emergency Departments. Assesses staffing needs and ensures that staff are providing the highest quality of medical care while effectively and efficiently meeting hospital standards. + Develops written, standardized protocols for departments and patient care that provides uniform decision making in handling and caring for patients. Develops detailed training manuals to onboard new staff. + Has the authority to direct and support associates daily work activities. Has the direct responsibility in hiring, termination, corrective action and performance reviews. + Supervise the administration and case review of client service and medical complaints. + Positively represent the hospital and VCA in the professional community and to the general public **Necessary Attributes:** + Associate's degree required. Bachelor's degree preferred. + Current CVT or ability to transfer license to New York + 5 years related work experience in veterinary medicine required and 1-3 years supervisory/management experience required + Demonstrates a strong desire for process improvement and leadership development. **What Makes VCA VREC Westbury Unique?** We have an **on-site social** worker to support you! We are passionate about our teams health and wellness and continue to foster a culture where asking questions is welcome, and training is the expectation. At VCA VREC we are committed to equity, inclusion, and diversity, and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, your happiness, and the patients you serve while supporting a work-life balance. We not only work hard, we play hard too. We host an annual full hospital mixed team (all shifts and associates) **spirit week** , 3.14 is always PIE day, culinary competitions, empathy training, holiday egg hunts, a chili cook off, and that’s not all! Have you heard about our Vet Tech Week? This is a small sampling of the **gratitude** we show our team for being the most compassionate, dedicated veterinary medical professionals around. Please take a moment to view our on site hospital video below and learn a bit more of why VREC Westbury is the right choice for you. **https://vimeo.com/569934798/9784f9280f** **VCA Total Rewards Benefits Package:** + Access to the people and financial resources of a large veterinary community + **Free NAVTA** Membership & **RECOVER** Training + Discounts to Fear Free Certification & VetGirl + Growth & leadership opportunities + Medical, Dental & Vision + Career development programs + **Veterinary Technician education tuition support and scholarships** + $750 continuing education funds for credentialed associates + Veterinary Technician **license reimbursement** + Generous hospital discounts and product discounts + Employer-paid life, long- and short-term disability insurance + **VTS Path financial, and mentorship support** + Paid vacation and sick time + Paid parental leave + **Free** mental health resources and wellness subscriptions (Headspace) + Referral bonuses + **Infertility benefits** + Competitive wage + 401(k) + **Free access** to **Plumbs** , and education platforms such as **Vetfolio** **Why You Should Consider VREC** Our 24/7 facility is located just 28 miles, or a short train ride from New York City and beaches all around! We offer specialties including Emergency & Critical Care, Surgery, Internal Medicine, and Oncology. We are Trauma Level 1 Certified, indicating our resources and ability to provide sophisticated emergent and critical patient care. We offer multiple advanced diagnostic and treatment modalities such as MRI, CT, and Fluoroscopy. Candidates must be positive and motivated. The hospital team meets frequently, and your ideas and suggestions are encouraged to help us continue to grow. Our team takes pride in fostering an atmosphere of mutual respect and recognition while being adaptable, goal driven and engaged. We work hard to protect our culture and assure we hire associates that are going to have the determination to rise above obstacles, wear multiple hats and work as a team. Please take a moment to view our video on life as a veterinary technician with VCA from a technician’s point of view. **(Brief video on life as a technician with VCA from a technician point of view)** https://vimeo.com/684755121/10c909cbf5 Ready to grow with a collaborative and supportive team? **We look forward to getting to know you!** **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com