Veterinary Technician Supervisor, CASE   Colorado Animal Specialty & Emergency (CASE) in Boulder, CO, is a leading provider of specialty and 24-hour emergency veterinary services in Boulder. Our state-of-the-art, 27,000 sq ft hospital is staffed by experienced medical professionals, including board-certified specialists who are dedicated to delivering the highest level of compassionate veterinary care. Our mission is to preserve and enhance the human-animal bond by offering exceptional service through innovative medicine, community partnerships, and nurturing client relationships. We are currently seeking a Veterinary Technician Supervisor to join our team! General Overview: The Veterinary Technician Supervisor is responsible for the standards of medical care, daily functions and efficiency, as well as the long-term goals and growth of the technical staff for Colorado Animal Specialty & Emergency (CASE) in Boulder, CO. In addition, the Supervisor will manage and supervise the staff to ensure the high-quality standards of CASE are always met. This is a split role: 75% technical, 25% administrative. Location: + Boulder, CO Compensation: + $30 - $34/ hourly based on experience Duties & Responsibilities: People Management + Oversight of up to 14 employees + Maintains and monitors recruitment platform for all open technical positions. + Recruits new employees and participates in the selection process. + Oversees the completion of employee orientation, training and annual performance appraisals. + Coaches and mentors employees and identifies continuous learning and skill building needs alongside the Learning and Development team. + Assists with the implementation of performance-based incentive and rewards and recognition programs. + Assists with mediation of conflict and maintains employee morale. + Tracks and maintains current licensures for all RVTs. + Works closely with the Hospital Director and Nurse Manager to oversee staffing needs including hiring, training, disciplining and terminating as required. Hospital Operations + Assists and participates in the daily oversight of hospital functions pertaining to technical staff. + Oversees technical staffing and scheduling via Dayforce to strategically plan and schedule support staff. + Partners with Client Experience Manager to problem-solve technical performance and ensure that client’s needs are exceeded, and that optimal patient care is delivered on a consistent basis. + Partners with the Hospital Director to continuously drive the hospital to maximize growth and revenue potential by optimizing technical staff scheduling. + Partners with the HD to ensure OSHA and hospital safety standards and annual training are maintained within the respective department. + Partners Nurse Manager to review incident reporting and risk management to perform root analysis and develop technical staff training. Financial Duties + Oversees all aspects of technical staff payroll processes. + Manage missed punches, PTO, CE days, Bereavement and Sick time for technical staff. + Partners with the Inventory Manager in oversight of inventory for specified departments. + Submits expenses as necessary to Oracle for processing. + Oversees staff labor as compared to budget alongside Hospital Director. Technology Support + Remains current on all facets and features of EzVet & Smartflow (hospital operating system). + Communicates as necessary with Specialty technical staff regarding planned updates, shutdowns, equipment replacement/upgrades, etc. + Maintain technical staff training for hospital operating systems. Employee Resource Management + Works closely with the Nurse Manager in all areas of employee resource management including recruiting, candidate interviews, candidate selection, and pre-hire processes. + Works closely with hospital team leaders in reviewing/discussing employee performance concerns. Maintains employee management and disciplinary documentation. + Maintains annual employee calendars of paid time, CE funds used, uniform allowances and keeps employees informed of account balances. Qualifications: Knowledge, Skills, and Abilities: + Experience as a Registered Technician in a tertiary Veterinary setting strongly preferred. + Supervisory experience in a veterinary setting. + Strong administrative and managerial skills with a positive, adaptable attitude. + Detail-oriented yet able to see the big picture. + Maintains confidentiality and handles animals with care and skill. + Proficient in veterinary procedures (CPR, blood-draws, medication administration, patient triage). + Effective communicator with strong teamwork and independent work capabilities. + Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus! + Skilled at multitasking, decision-making, and producing high-quality work. Why Join Us? + Innovative Environment: Be part of a team that embraces cutting-edge technology including CT and MRI studies. + Professional Growth: Access continuous learning opportunities and expand your skill set with ongoing training and development. + Collaborative Team: Work alongside passionate professionals dedicated to providing the highest level of care. + Impactful Work: Make a meaningful impact on the lives of our furry patients and their families every day. We're thrilled to announce a major expansion at Colorado Animal Specialty & Emergency (CASE) in Boulder, CO, marking a new chapter of growth and opportunity! To meet the evolving needs of our patients and community, we're adding a dedicated corridor for Internal Medicine, Dentistry, Dermatology, and Ophthalmology services. This addition, along with extensive renovations to our ICU, Nephrology, and minimally invasive suite, will provide state-of-the-art equipment and enhanced facilities. With this expansion, we’re adding over 10,000 square feet of cutting-edge space, creating an environment where excellence in patient care thrives. We’re excited to continue growing, elevating healthcare, and making a meaningful impact—together! Perks & Benefits: + CE Allowance + Uniform Allowance + Paid Time Off + Holiday = time and a half + Employee Pet Discount + 401k + Medical/Dental/Vision + Disability Insurance + Life Insurance + HSA/FSA + Access to VetBloom for RACE-approved continuing education and training + License application and renewal reimbursement for CVTs. + Financial support and onsite mentorship for those pursuing VTS certification + Ask us about certification assistance At CASE, our Compassion Committee works diligently to ensure each patient experiences a stress-free visit. We employ a variety of calming tools and protocols, including separate Feline and Canine ICUs, soothing music, and specialized pheromone products to reduce fear and anxiety. Our dedicated team provides personalized care, monitoring emotional and pain levels to maintain comfort and prevent negative experiences. For more information about us, please visit https://coloradoanimalspecialty.com .   Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need. 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