Vice President, Electric System Field Operations
City of Austin
Position Information Position Information Posting Title Vice President, Electric System Field Operations Job Requisition Number AE503941 Position Number 108209 Job Type Full-Time Division Name Electric System - Field Ops Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Engineering, or in a field related to the job, plus seven (7) years of relevant experience, including three (3) years of experience which were in a managerial capacity. Graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the non-managerial experience.
Licenses and Certifications Required: None. Notes to Applicants
Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.
To review a detailed recruitment profile for this role, please click here.
To view the City of Austin recruitment video, please click here.
Regarding Your Application: A detailed and complete Employment Application is required. A Résumé and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Incomplete applications will not be considered. Statements such as “See Résumé” will not be accepted, and a résumé and cover letter alone will not be accepted in lieu of a complete online application. Verification of employment history dates on resume should match online Employment Application. Employment history dates must include month and year. This position has been approved for a Criminal Background Investigation (CBI). To ensure consideration, candidates should apply by January 20, 2025.To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration. This position is subject to the Texas Open Records Act. Pay Range Commensurate Hours 8:00 a.m. – 5:00 p.m.
*Hours may vary depending on departmental needs and initiatives.
Job Close Date Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX Preferred Qualifications Experience developing and implementing short- and long-range plans and programs associated with constructing, maintaining and restoring the transmission and distribution electric system. Experience handling community discussions and customer escalations with a focus on communication, prioritization and balancing customer and operational needs. Experience leading a culture of compliance with safety, reliability and environmental standards and requirements. Experience under pressure during times of great uncertainty. Experience directing operational response during emergency management incidents to ensure preparedness, mitigation of risk, and efficient and effective response and recovery (Serves as the Operations Section Chief on Austin Energy’s Incident Management Team). Experience working with higher-level authorities like City Council, commissions or Boards of Directors. Experience representing a department or company before governmental entities, customers, professional associations, media, and the public. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines goals, objectives, and resource requirements for activities within the division. Develops and implements short- and long-range plans, programs, and oversees activities associated with administrative, managerial support, fiscal management, program planning, and evaluation. Plans, organizes, directs, and audits processes and business practices to ensure effectiveness and adherence to all industry quality, regulatory, and compliance requirements. Ensures compliance with all safety, reliability, and environmental standards and requirements. Develops and monitors assigned Operations & Maintenance and Capital Improvement (CIP) budgets and responds to any deviations from the approved cost/timeline projections. Investigates and responds to complaints from citizens, management, and staff. Prepares and reviews reports as part of the process of monitoring and communicating performance results. Serves as principle lead accountable for resourcing, directing, and coordinating (either directly or through effective delegation) in collaboration with other areas as necessary, the safe and timely operation, maintenance and restoration of the electric system during normal and non-normal periods, including system outages and other non-normal situations Communicates Electric Service Delivery programs to management, staff, and others. Prepares and reviews reports as part of the process of monitoring and communicating performance results. Liaisons with national public utility organizations, non-governmental organizations, and other State, Federal, and Local organizations. Develops and implements business plans that promote completion of the overall City of Austin business/strategic plans and initiatives. Recruits, develops, and retains a high-performing workforce, including management and senior professional staff, to ensure completion of assigned goals and objectives. Successfully performs other duties as required by the General Manager and Chief Operating Officer as required.
Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of Federal, State, and Local laws, ordinances, and policies.
Knowledge of electric utility processes, practices, issues, and policies.
Knowledge of ERCOT operating guides and protocols.
Knowledge of North American Electric Reliability Corporation (NERC) Standards.
Knowledge of ISO or other Quality Management systems.
Knowledge of fiscal planning and budget preparation.
Knowledge of supervisory and managerial techniques and principles.
Knowledge of quality management methods and ability to implement change and performance goals for continuous improvement.
Skill in oral and written communications.
Skill in assessing industry trends and responding to industry pressures.
Skill in diversity management.
Ability to assimilate and act timely on conflicting, incomplete, and disparate information to meet overall objectives.
Ability to coach and develop subordinate staff.
Ability to set clear and relevant goals, to resource and empower team members and hold them accountable.
Ability to embrace the principles of equal opportunity, diversity, inclusion, continuous improvement, and change.
Ability to understand and explain complex issues to non-utility stakeholders.
Ability to meet financial and performance objectives.
Ability to analyze and resolve irregular events.
Ability in establish and maintain effective communication and working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk Supplemental Questions
Licenses and Certifications Required: None. Notes to Applicants
Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.
To review a detailed recruitment profile for this role, please click here.
To view the City of Austin recruitment video, please click here.
Regarding Your Application: A detailed and complete Employment Application is required. A Résumé and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. Incomplete applications will not be considered. Statements such as “See Résumé” will not be accepted, and a résumé and cover letter alone will not be accepted in lieu of a complete online application. Verification of employment history dates on resume should match online Employment Application. Employment history dates must include month and year. This position has been approved for a Criminal Background Investigation (CBI). To ensure consideration, candidates should apply by January 20, 2025.To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration. This position is subject to the Texas Open Records Act. Pay Range Commensurate Hours 8:00 a.m. – 5:00 p.m.
*Hours may vary depending on departmental needs and initiatives.
Job Close Date Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4815 Mueller Blvd, Austin TX Preferred Qualifications Experience developing and implementing short- and long-range plans and programs associated with constructing, maintaining and restoring the transmission and distribution electric system. Experience handling community discussions and customer escalations with a focus on communication, prioritization and balancing customer and operational needs. Experience leading a culture of compliance with safety, reliability and environmental standards and requirements. Experience under pressure during times of great uncertainty. Experience directing operational response during emergency management incidents to ensure preparedness, mitigation of risk, and efficient and effective response and recovery (Serves as the Operations Section Chief on Austin Energy’s Incident Management Team). Experience working with higher-level authorities like City Council, commissions or Boards of Directors. Experience representing a department or company before governmental entities, customers, professional associations, media, and the public. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Determines goals, objectives, and resource requirements for activities within the division. Develops and implements short- and long-range plans, programs, and oversees activities associated with administrative, managerial support, fiscal management, program planning, and evaluation. Plans, organizes, directs, and audits processes and business practices to ensure effectiveness and adherence to all industry quality, regulatory, and compliance requirements. Ensures compliance with all safety, reliability, and environmental standards and requirements. Develops and monitors assigned Operations & Maintenance and Capital Improvement (CIP) budgets and responds to any deviations from the approved cost/timeline projections. Investigates and responds to complaints from citizens, management, and staff. Prepares and reviews reports as part of the process of monitoring and communicating performance results. Serves as principle lead accountable for resourcing, directing, and coordinating (either directly or through effective delegation) in collaboration with other areas as necessary, the safe and timely operation, maintenance and restoration of the electric system during normal and non-normal periods, including system outages and other non-normal situations Communicates Electric Service Delivery programs to management, staff, and others. Prepares and reviews reports as part of the process of monitoring and communicating performance results. Liaisons with national public utility organizations, non-governmental organizations, and other State, Federal, and Local organizations. Develops and implements business plans that promote completion of the overall City of Austin business/strategic plans and initiatives. Recruits, develops, and retains a high-performing workforce, including management and senior professional staff, to ensure completion of assigned goals and objectives. Successfully performs other duties as required by the General Manager and Chief Operating Officer as required.
Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of Federal, State, and Local laws, ordinances, and policies.
Knowledge of electric utility processes, practices, issues, and policies.
Knowledge of ERCOT operating guides and protocols.
Knowledge of North American Electric Reliability Corporation (NERC) Standards.
Knowledge of ISO or other Quality Management systems.
Knowledge of fiscal planning and budget preparation.
Knowledge of supervisory and managerial techniques and principles.
Knowledge of quality management methods and ability to implement change and performance goals for continuous improvement.
Skill in oral and written communications.
Skill in assessing industry trends and responding to industry pressures.
Skill in diversity management.
Ability to assimilate and act timely on conflicting, incomplete, and disparate information to meet overall objectives.
Ability to coach and develop subordinate staff.
Ability to set clear and relevant goals, to resource and empower team members and hold them accountable.
Ability to embrace the principles of equal opportunity, diversity, inclusion, continuous improvement, and change.
Ability to understand and explain complex issues to non-utility stakeholders.
Ability to meet financial and performance objectives.
Ability to analyze and resolve irregular events.
Ability in establish and maintain effective communication and working relationships with City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk Supplemental Questions
Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Vice President, Electric System Field Operations are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business, Engineering, or in a field related to the job, plus seven (7) years of relevant experience, including three (3) years of experience which were in a managerial capacity. A graduation with a Master’s degree from an accredited college or university may substitute for two (2) years of the non-managerial experience. Do you meet these minimum requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Please describe your experience with developing and implementing short- and long-range plans and programs associated with constructing, maintaining and restoring the transmission and distribution electric system.(Open Ended Question)
* Please describe your experience handling customer escalations.(Open Ended Question)
* Please describe your experience leading a culture of compliance with safety, reliability and environmental standards and requirements.(Open Ended Question)
* What role have you held during an electric utility operational emergency, and how have you participated in a formal incident command structure?(Open Ended Question)
* Please describe your experience working with or presenting to authorities such as City Council, commissions or a Board of Directors.(Open Ended Question)
Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
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