GENERAL SUMMARY

The Vice President, General Manager (VP) is an exempt position whose primary responsibility is the financial success of the Club through the on-going creation and/or development of staff, programs, services and facilities. The VP, General Manager provides senior leadership to management team and all Associates to ensure that member needs are met and that the experience that we deliver surpasses expectations.  The VP, General Manager will be required in a daily basis to exercise discretion and independent judgment in ensuring that the Club is successful and that Associates are adequately developed.

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

Employee Management

Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives Performs timely performance evaluations on Associates. Compiles comprehensive reports regarding performance of Associates. Responsible for implementation of all laws, regulations and policies regarding, employment practices, safety rules and all other company policies and procedures Process, review and submit payroll for those supervised directly by General Manager

 

Club Management

Daily walk-throughs of Club to ensure staff is maintaining a clean, organized and safe facility Develop and implement comprehensive, member-focused operational standards Act as Club and/or regional Manager on Duty, as required Oversee day-to-day Club operations run smoothly and efficiently through a visible management presence and leadership.

 

Financial Accountability

Manage financial performance of the Club through achievement of sales and revenue targets, expense management, proper planning and forecasting, and retention Track, report and analyze the details of financial operation on a daily/weekly/monthly basis Prepare and implement action plans to meet or exceed monthly financial and membership sales goals Assist club management in development of  annual operating and capital budgets, as well as long term growth strategy Review applicable financial statements and reports Develop and maintain departmental financial goals and incentive plans in coordination with EVP of Operations

 

Communication & Relationships

Effectively and professionally interacts and communicates with senior management, managers, other Associates, vendors, members, senior staff, and guests. Promote harmonious relations among members, staff, vendors, and the community at-large. Communicate timely and follow up, as appropriate. Active participation in required events, required programs, required meetings and required trainings. Ensure the TBCC mission and club brand is upheld in all aspects of club operations Represent the club in a professional manner through image, dress, communication, and immediate follow through and response

 

Corporate Goals & Objectives

Promote the company’s safety goals and actively work towards ensuring a safe working environment. Interpret and ensure compliance with company policies and procedures. Actively further Club objectives and continuously support improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations. Make professional development a consistent priority. OTHER JOB FUNCTIONS Flexibility in work schedule, as job may require day and evening shifts, weekends and holidays