Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Vice President - Lean Digital Transformation

A LDT lead is responsible to lead the improvement agenda for the vertical/customers assigned, work closely with COOs and other senior stakeholders, including clients. S/he is accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma. A Transformation lead ensures smooth delivery on functional vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes.

ResponsibilitiesAlign with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on itPartner with ops to identify and deliver Value-Share and Revenue Assurance opportunitiesThorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts Program manage Digital Twin deployment in prioritized accounts in the verticalIdentify digital use casesPrioritize resource alignment to stabilize mega winsDe-risk operations through Risk Control and Best Practice frameworkHold self and organization accountable to deliver on Genpact client commitment.Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional, and Global LDT leadership.Specific traits and success competencies for this role include: Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizationsThe intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussionProven track record of managing delivery, operations or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuouslyProven abilities in operating with senior leaders, building strong internal networks and delivering high impact programs in complex-matrixed environmentsDecisiveness and comfort in taking risks when working with ambiguityDigitally savvy with high levels of consultative selling skillsQualifications we seek in you

Minimum qualifications:

Post Graduation from Top institutesMeaningful work experience in core Finance proficiencies (FPA, Commercial Operational Finance, Accounting Close, Risk, etc.), Financial Systems or AnalyticsPrevious senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on deliveryGlobal exposure with consistent track record for digital projects: Robotics, AI, automationExcellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution decisionsDemonstrated competency in strategic thinking leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcomeQualifications demonstrated experience for leading ‘Lean’ projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plusProven track record of driving transformation in client operations

Preferred Qualifications:

Digital deployment for large/ medium scale customers

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

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