Job Description

We are a global team of memory makers, collaborators, industry leaders, innovators and so much more.  We believe amazing vacations and experiences start with teams as diverse as the customers and communities we serve.  At Hilton Grand Vacations, your future is bright!

The Vice President of Business Operations for Resort & Club is responsible for monitoring Yield, Rental, Club, and related Operations to improve profitability through ongoing evaluation of financial sustainability, business performance, and cost assessments. 

Key Responsibilities: 

Brand

Championing and communicating HGV brand standards to entire enterprise. Ensures HGV brand standards are incorporated into all processes and initiatives and implemented across the enterprise. Responsible for implementing feedback mechanism with owners, guests and team members regarding brand promise and standards.

Culture

Responsible for creating and fostering a culture of innovation and execution. Maintain high engagement with all team members/departments having an open door policy.

Execution

Ensures all teams are striving towards a common goal – Brand/Culture/Performance. Leads the financial development of business strategy. Responsible for providing clear and consistent clarity on business KPI’s and financial performance. Provide leadership support to grow revenue, efficiency and customer satisfaction.

Talent

Responsible for hiring and retaining top industry talent to drive performance and competitive advantage. Responsible for leadership/team member development and career path. Responsible leadership succession planning.

Why do Team Members Like Working for us?

Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!). Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. All new Team Members are automatically enrolled in the HGV Retirement Savings Plan. Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.