SCOPE AND RESPONSIBILITIES:

The VP of Operations leader will develop people, processes and systems to deliver customer centric operational excellence in a growing company. Working with the executive leadership team, this leader will have a broad range of strategic authority for the company’s multiple locations to promote continuous process improvement, design and implement a single standard operating model for the company, drive operational efficiencies, enhance customer satisfaction, and continued growth

by delivering tangible and measurable results

.  

This role will provide direct leadership for a large multi disciplinary team and be responsible for ensuring each market functions more consistently and successfully by providing senior level oversight from a central perspective. Key areas of focus include:

·         Senior most operational leadership role in the company

·         Design, lead and implement a single operating model

·         Performance data management and dashboards

·         Integrate and optimize acquisitions

·         Lead Customer centric field based teams

·         Process improvement and quality assurance initiatives

·         Continuous improvement strategy and execution

·         Equipment repair network efficacy

·         Responsible for Centers of Excellence

·         Total customer experience

 

Specific Responsibilities:

Align, lead, and influence strategic plans and investments across regions and segments to design and deliver differentiated customer experiences.Lead the Repair COE’s and monitor operational and quality metrics.Promotes company-wide quality improvement efforts; champions a quality mindset and culture throughout the business segments and regions.Coordinates with IT, sales and marketing, finance, and operations to plan and implement programs' timelines, budgets, and implementation to ensure customer satisfaction, revenue growth, and margin expansion.Integrate data, operational excellence processes, quality metrics, and customer interactions into a holistic department to lead performance improvement for the Operations Division.Continuously seeks out new processes, technology, and systems which will add significant value, increase productivity, improve quality, and create a robust and opportunistic customer experience. Determines business needs and translates them into process requirements, controls, and process flows, in accordance with the Quality Management System.Develops data management systems to provide feedback, metrics, and visibility.Analyzes, specifies, designs and develops Operations and Services processes with regards to customer, and continuous improvement activities.Develops and oversees New Product/New Service Offering Development Process and launch protocol to achieve “first time right” culture and initial customer quality success.

KNOWLEDGE and SKILLS REQUIRED:

Senior level Operational and process improvement experiences within a medical device field Project Management experience; proven success in managing large cross-functional programs. PMP a plus.Lean Six Sigma – demonstrated experience in driving process improvement projects. Establishing budgets and preparing and executing strategic plansMaking formal presentations to executive management, peers, staff, and customersCustomer relationship managementExperience with acquisitions (pre and post)Understanding of FDA and medical device policies CFR Part 820 and/or ISO 13485Experience in data analysis and driving for data driven results / IT savy

QUALIFICATIONS Required:

Bachelor’s Degree, Masters PreferredProven track record as an operational leader. Minimum of 10 years in executive or senior level management role, overseeing Operations and process improvement functions within an organization. Healthcare/Medical Device industry required. Strong financial acumen including prior profit and loss responsibilitiesExcellent communication and interpersonal skills with an ability to influence senior level managementExcellent planning and organizational skills with demonstrated ability to direct large complex initiatives across a broad network and ensure completionProven ability to analyze and conclude; ability to apply Six Sigma, Lean Methodologies and to standardize processes across multiple sites and functionsAbility to lead and drive change amongst leadership, peers and direct reports Proactive problem solver with a track record of process improvementExcel at operating in a fast paced environment with a high sense of urgencyAbility to travel 50%

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application, please contact recruiting@agilitihealth.com.

Primary Job Location:

Corporate MN

Additional Locations (if applicable):

Job Title:

Vice President of Operations

Company:

Agiliti

Location City:

Eden Prairie

Location State:

Minnesota

Pay Range for All Remote Locations:

$146,572.09-$381,066.53

This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.