Eurest Salary: $165,000 - $195,000 / year Pay Grade: 18 Other Forms of Compensation: Annual bonus potential As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. Job Summary: We are seeking a dynamic, experienced Vice President of Operations to lead this multifaceted global corporate account. This role demands an experienced, entrepreneurial leader with significant experience in exceeding client expectations within the Food Service/Hospitality industry. Based in New York City, the VPO will establish and direct standards for food, beverage, and conference services; while working effectively both interdepartmentally and with other Compass Group sectors. Our VP of Operations works closely with the RVP, site leaders, and senior client partners to resolve & implement strategy, priorities, and direction for operations across all account locations. The ideal candidate is comfortable with change, taking measured risk, influencing decision-making, as well as operational execution and running multiple P&L'S. Key Responsibilities: + Dedicated to results for all areas of responsibilities. Including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing Programs + Guides the business to achieve high performance based on company performance metrics, comfortable participating in meetings to continue crafting and developing the program + Ensures accurate management of resources, sales, finance, human resources, and customer service with full P&L accountability. + Successfully builds relationships at all levels of the client organization + Identifies client's needs and makes recommendations accordingly + Communicates account progress and new Company programs to client + Conducts and/or supervises customer, client and associate satisfaction surveys + Delivers the corporate communications and priorities to both the account team members and clients + Communicates effectively interdepartmentally and with sector partnership leaders + Develops and monitors realistic and accurate budget and forecasts. + Ensures the account is meeting financial performance and client forecasts + Ensures that Operations Team members are performing their responsibilities effectively Financial & Performance Management: + Drive operational profitability and cost controls, ensuring clients financial targets are met while maintaining service excellence + Lead budgeting, forecasting, and performance tracking for all workplace service operations + Develop and monitor KPIs for NorAm operational success, implementing data-driven decision-making to improve performance, ability to build client presentations and lead monthly business reviews Strategic Leadership & Growth: + Develop and implement operational strategies to standardize and enhance conference services, reception, F&B, vending, and catering + Drive business expansion initiatives, identifying opportunities for growth and innovation within existing and new markets Preferred Qualifications: + Bachelor's degree is preferred, or equivalent professional experience + 10-15 years upscale food service experience, including 10 years at the management level and at least 5 years of multi-unit management + Experience in personnel management including hiring, supervision, evaluation and succession planning + Able to adjust and handle multiple priorities, with an eye always on big picture and strategic goals + Makes business decisions based on financial reports and relevant business intelligence + Must be knowledgeable on HACCP controls along with proper storage and use of food + Strong business sense - ability to navigate and effectively use external and proprietary software + ServSafe or Department of Health certification a plus + Able to read and interpret business records and statistical reports Apply to Eurest today! Eurest is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Eurest maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Eurest are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Eurest.pdf) for paid time off benefits information. Req ID: 1398968 Eurest ERIN S PRINDLE [[req_classification]]