Vice President of Retail Operations (KY, Bowling Green)KY, Elizabethtown Join Our Team: Vice President of Retail Operations (Future Company Growth Opportunity) Position:Vice President of Retail Operations (VPRO)Sector: Retail OperationsLocation: Bowling Green, KY & Elizabethtown, KY marketsStatus:Exempt Five Star Breaktime Solutions is expanding, and we’re looking for a visionary leader to join our team as Vice President of Retail Operations (VPRO). This critical role will guide the operational and financial performance of a branch/division, ensuring best-in-class customer satisfaction, seamless operational execution, and robust profitability. What You'll Do + Strategic Leadership:Oversee retail operations, driving customer retention, satisfaction, and profitability. Collaborate with corporate and regional teams to deliver superior service standards. + Team Development:Manage and mentor operational leaders, including Directors of Retail Operations, Maintenance Supervisors, and Warehouse Managers. Foster open communication through regular meetings and updates. + Client Engagement:Build and sustain strong relationships with top customers, addressing their needs promptly. Support sales activities such as presentations, grand openings, and retail space design. + Operational Excellence:Ensure compliance with corporate guidelines for installations, merchandising, inventory management, and safety. + Data-Driven Decisions:Review financial and operational reports to control costs, maximize productivity, and maintain inventory standards. + Fleet and Facility Oversight:Manage the maintenance of fleet vehicles and building facilities to guarantee a safe, efficient work environment. What You Bring + Education:Bachelor's degree preferred or equivalent experience in retail operations. + Experience:Minimum of five years in retail operations or a related field. + Skills:Strong interpersonal, communication, and negotiation abilities. Proficiency in financial analysis, reporting, and budget preparation. Familiarity with systems like Vendsys, Smart HQ, and Lightspeed is a plus. + Leadership:Demonstrated ability to mentor teams, solve complex problems, and execute company strategies effectively. + Flexibility:Willingness to travel regionally, including overnight stays, and relocate as needed for the position. Why Join Us? At Five Star Breaktime Solutions, we are dedicated to fostering a culture that aligns with our mission and values. We value creativity, adaptability, and customer-centric approaches. Joining our team means being part of a dynamic organization that prioritizes growth, excellence, and innovation. Ready to Lead?If you’re a results-oriented professional with a passion for retail operations and a drive to succeed, we want to hear from you! Apply today to become a key player in our growth journey. About Five Star Breaktime Solutions: Join one of the nation’s largest on-site food and beverage service providers proudly offering custom solutions to our clients including micro-markets, full-line vending, coffee service, pantry service, sustainable products, water (filtered and bottled) service, catering, and corporate food service. Notice: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO/Veteran/Federal Contractor Location - KY, Elizabethtown