New York Office, USA
32 days ago
Vice President of Revenue Operations

About Clearwater Analytics: 

Clearwater Analytics is a leading provider of SaaS-based investment accounting, reporting, and analytics solutions for insurers, corporations, and asset managers. We partner with hundreds of institutional investors, investment managers, and corporations, providing them with the transparency and efficiency they need to manage their investments. Clearwater has grown from a small, local business to a global public company, known for our commitment to innovation, client success, and a collaborative work environment. 

 

Position Overview: 

The Vice President of Revenue Operations at Clearwater Analytics, based in New York City, will play a pivotal role in maximizing revenue potential, exceeding booking targets, and driving 20%+ annual growth. This role requires close partnership with the Chief Revenue Officer (CRO), MD EMEA/APAC, Chief Marketing Officer (CMO), Chief Product Officer (CPO), and Sales Directors to align strategies and ensure operational excellence.

The VP will also lead a team of Sales Operations and Enablement Leaders, overseeing the strategy, workflows, productivity, and automation of revenue-generating teams, while ensuring alignment with business objectives and market demands. A key aspect of this role is managing the onboarding and continuous development (ever-boarding) of revenue teams to optimize capacity, productivity, and impact. 

Key Responsibilities: 

Strategic Leadership: 

Collaborate with the CRO, MD EMEA/APAC, CMO, CPO, and Sales Directors to develop and execute the Revenue Operations strategy. 

Define and align Ideal Customer Profiles (ICP), Personas, Use Cases, and acquisition motions. 

Optimize lead attribution, Target Account Lists (TAL), messaging, and positioning. 

Ensure capacity planning, outbound activity, and territory balancing are effectively managed. 

Create effective incentive programs that drive results and create the right behaviors 

Workflows & Processes: 

Work with CMO and CPO to drive clear roles/responsibilities and accountability frameworks and metrics to drive results  

Define opportunity scoring frameworks, and nurture processes. 

Map the lead-to-customer journey with campaign insights and reporting. 

Lead the Sales Operations and Enablement teams to implement onboarding and ever-boarding programs, ensuring continuous development and alignment with sales strategies. 

Productivity & Campaign Alignment: 

Align campaigns with the Target Account Lists and optimize cost per lead/opportunity. 

Maximize social prospecting, intent signals, and ABM integration. 

Lead initiatives for executive sponsorship, deal reviews, and customer reference programs. 

Automation & AI (Artificial Intelligence) Integration: 

Leverage AI for attribution, funnel optimization, and forecasting. 

Implement automated workflows for lead journeys, account risk assessments, and engagement processes. 

Customer Journey & Retention: 

Optimize the customer journey from handoff to retention and expansion. 

Establish KPIs (Key Performance Indicators) for retention and ensure alignment with partner-led implementations and coverage models. 

Maintain data hygiene and celebrate key milestones such as go-lives. 

Onboarding & Ever-boarding: 

Develop comprehensive onboarding programs for new revenue team members to ensure a strong start and quick ramp-up. 

Create ever-boarding initiatives that provide ongoing education, skills development, and performance enhancement, ensuring long-term capacity, productivity, and impact. 

 

Qualifications: 

Experience: 10+ years in Revenue Operations, Sales Operations, or a similar role with a proven record of accomplishment in a high-growth SaaS environment. 

Leadership: Proven ability to influence across an organization to lead and develop high-performing teams, particularly in Sales Operations and Enablement. 

Hands On: Someone who doesn’t hesitate to roll-up their sleeves and get in the details and – ideally with experience working for both large and small companies 

Analytical Skills: Strong ability to translate data into actionable insights. 

Technical Proficiency: Experience with CRM platforms, marketing automation, and revenue technologies, preferably Salesforce and Marketo. 

Communication: Excellent verbal and written communication skills, with the ability to influence and collaborate with senior leadership and cross-functional teams. 

Problem-Solving: Strong focus on continuous improvement and innovation. 

Customer Focus: Deep understanding of customer needs and alignment with operations. 

 

Why Clearwater Analytics? 

Growth Opportunities: Be part of a rapidly growing company with opportunities for advancement. 

Innovative Environment: Contribute to a dynamic and innovative workplace. 

Collaborative Culture: Join a team that values collaboration and excellence. 

 

How to Apply: 

Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and fit for Clearwater Analytics. 

Compensation dependent on experience:

Base salary $240k-270k + annual bonus + RSU's 

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