Description
The Vice President of Quality, Strategy, & Operations is a senior leadership position focused on overseeing and driving the development, implementation, and management of strategies related to quality improvement, operational excellence, and patient safety. This role is vital to ensuring that healthcare organizations provide high-quality care while meeting regulatory requirements, improving patient outcomes, and optimizing operational efficiency.
KEY RESPONSIBILITIES:
1. Strategic Planning and Development:
Under the direction of the Chief Quality Officer, Emory Healthcare, develop the departmental quality and patient safety strategy to meet organizational goals, focusing on improving clinical outcomes, patient satisfaction, and safetyLead and design efforts to monitor, measure, and improve quality metrics, ensuring alignment with national standards, regulatory requirements (e.g., CMS, Joint Commission), and internal benchmarksOversee initiatives aimed at reducing healthcare-associated infections, readmissions, and other key performance indicators2. Operational Efficiency:
Collaborate with other senior leaders to ensure quality initiatives are integrated into the daily operations of clinical and administrative teamsCollaborate with key leadership to manage the day-to-day business operations related to quality initiatives, such as monitoring performance metrics and ensuring the department meets goals and targetsAlign operational strategies with quality goals, ensuring that resources (human, financial, and technological) are effectively deployedOversee budgets related to quality and patient safety programs and ensure financial stewardship and responsibilityIncorporate new technologies and innovative practices to enhance quality and operational efficiency3. Data and Analytics:
Utilize data analytics and reporting tools to track and analyze performance indicators across departments and care settingsCollaborate with key stakeholders to develop dashboards, reports, and performance reviews to inform decision-makingUse data to identify areas for improvement, establish baselines, and monitor progress over time4. Health Equity:
Partner with key leadership to champion health equity, well-being, inclusion, and belonging initiatives that enhance the patient experience, improve outcomes, and staff experienceEnsure the health system adopts evidence-based practices that align with the latest clinical guidelines and best practices to advance equity in quality5. Stakeholder Engagement:
Work closely with the C-suite, department heads, and clinical leadership to align quality and operational goals with overall business objectivesBuild relationships with external stakeholders, such as payers, regulators, and community organizations, to drive quality initiatives.6. Value Based Programs and Ranking Systems:
Partner with key leaders in the development and execution of strategies aimed at improving healthcare quality while optimizing costs under value-based programsDevelop strategies to drive optimal performance on rankings systemsIntegrate clinical, operational, and financial strategies to promote high-quality care and effective resource useLead initiatives to integrate clinical and claims data to track and measure performance within value-based payment programs
SKILLS:
1. Clinical and Operational Expertise:
Deep knowledge of healthcare delivery systems, clinical workflows, and operational managementExperience in managing quality and safety initiatives in a hospital, health system, or managed care environment2. Leadership and Strategy:
Strong leadership skills with experience in leading cross-functional teams to achieve organizational goalsAbility to develop and communicate a clear vision for quality improvement and operational excellence3. Regulatory Knowledge:
Expertise in healthcare regulations, accreditation processes, and quality reporting requirements (e.g., CMS, NCQA, Joint Commission)Knowledge of patient safety frameworks4. Data Analysis and Metrics:
Proficiency in using healthcare analytics tools, electronic health record (EHR) systems, and performance management softwareAbility to interpret data and translate findings into actionable insights5. Change Management:
Experience in driving change within complex healthcare organizationsAbility to influence stakeholders and lead cultural shifts towards a focus on quality and patient safety
MINIMUM QUALIFICATIONS:
Masters degree in healthcare administration, public health, business administration (MBA) or a related field is required.Ten (10) years of progressive leadership in roles that bridge strategy, finance, and operational responsibilities in healthcare related field.At least 5 years in a senior management role at a complex highly integrated health systemPreferred: Clinical credentials, such as an RN, MD, or allied health certifications
JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional DetailsSupporting a diverse, equitable and inclusive culture. Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members. Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.
ACCOMODATIONS: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.
PHYSICAL REQUIREMENTS: (Medium/Max 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock , Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
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