Welcome page Returning Candidate? Log back in! Vice President Specialized Patient Services Division The Emory Clinic Campus Location Atlanta, GA, 30322 Campus Location US-GA-Atlanta Department TEC Administration Job Type Regular Full-Time Job Number 142310 Job Category Executive Leadership Schedule 8:30a-5p Standard Hours 40 Hours Hourly Minimum USD $0.00/Hr. Hourly Midpoint USD $0.00/Hr. Overview Where you matter as much as the work you do Join Emory Healthcare (EHC) if you’re looking for an opportunity with one of the nation's leading Atlanta hospitals in cardiology and heart surgery, cancer, neurology, and more! EHC is where those around you are dedicated to the power of teamwork, fostering an environment where you can learn, grow, and innovate with similarly passionate professionals.  Work with us to improve the quality of life throughout Georgia through partnerships with the U.S. Centers for Disease Control and Prevention, Georgia Institute of Technology, and other organizations and make a bigger, greater impact than you ever thought possible.  Description

The Vice President Specialized Patient Services oversees Emory Healthcare's service offerings of Executive Health, Access Emory, Concierge Medicine and Emory Navigator. This role will be the clinical administrative partner to two physician leaders one in Primary Care and one in Specialty Care - providing overall operational, strategic and financial leadership of these center programs within Emory Healthcare. This newly formed center currently encompasses the Executive Health and Access Emory programs and will house the new special constituent programs of Concierge Medicine and Emory Navigator. This position reports directly to the Senior Vice President of Physician Services with and has direct accountability to the Senior Vice President of Access within the Physician Division of Emory Healthcare. 

 

Key Responsibilities:

Designing and growing the Specialized Patient Services Center Implementing new service offeringsEntrepreneurial leader to launch, drive growth and oversee clinical operationsPartner with development teams and be responsible for executing the highest level of service to these patient populationsSuccessfully recruit and retain both physicians and staff to ensure program operationsEngage with high profile constituencies and be able to successfully navigate with ease working with these teams and collaborating across large, complex organizationsDevelop long-term and short term strategic goals and objectives to ensure that this center operates effectivelyPlan and develop comprehensive Emory Healthcare budgets and direct overall center operations

 

Critical Attributes and Skills:

Strong business acumenGrowth-minded, strategic and analyticalAbility to leverage data to make decisionsExceptional service orientation with a demonstrated commitment to an outstanding patient, family and referrer experienceExperience in ambulatory healthcare operationsProven success in driving solutions within large, complex organizationsHigh emotional intelligence with the ability to navigate and resolve challenging customer service situationsExhibits the highest levels of professionalism

Talent management:

Proven ability to recruit, hire, retain and direct high performing teams across physicians, clinical and non-clinical roles

Minimum Qualifications:

Masters degree in business, finance, administration or related field with seven (7) years of progressively responsible professional experience including previous experience in a healthcare environmentOther service industry and development/fundraising experience is highly preferredExcellent verbal and written communications skills and strong interpersonal skills are requiredHe/she must bring exceptional integrity, intelligence, maturity and successful experience navigating complex organizational settingsHe/she must be able to work independently in a fast-paced environment, make sound judgments, handle confidential information and be a creative, energetic problem solver. Additional Details Supporting a diverse, equitable and inclusive culture.  Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.  Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. ACCOMMODATIONS: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.” 

 

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