When you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. Join our team and help us confront today’s most threatening and complex obstacles! Cambridge International Systems, Inc. has a full-time Video Teleconferencing Technician opportunity available based in Rockville, MD. ROLE RESPONSIBILTIES + The T&V Specialist shall have skilled knowledge and ability in providing technical solutions and support to enterprise class Telecommunications and Video environments with heterogeneous operating system platforms interacting with multiple applications and services. + Services required to support large-scale, diverse environments require extensive knowledge and expertise in Telecommunications and Video architecture and implementation. + Telecommunications and Video includes Web Collaboration (Teams and Zoom), Video Teleconferencing, Web Casting and Telecommunications at a minimum the Telecommunications and Video Support (T&V Engineer and T&V Technical Support). Required QUALIFICATIONS + Minimum 2+ years demonstrated full-time experience troubleshooting current and previous Microsoft workstation operating system(s). + 2+ years demonstrated experience supporting client configuration, administration and network access in Telecommunications and Video environments. + Experience with Crestron switches, Biamp DSPs, SoundControl Technologies, and basic LAN skills Extensive application support experience and knowledge of Teleconferencing and Collaborating Tools such as MS Teams and Zoom. + Exceptional written and oral communication skills + Proven ability to work as part of a team as well as show initiative and ability to work independently + Hands of customer support experience, including white-glove executive support + Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills + Strong documentation skills + Live Event production experience a plus but not required + Demonstrated experience in evaluating and testing current and new software/hardware technology + Experience with Telecommunications Equipment to include Poly, Cisco, Avaya hardware and software (Ex: Poly Group series Codec experience, Poly x 50 and x70, Poly Studio USB) a plus. College diploma or university degree in the field of computer science or 5+ years equivalent work experience. TRAVEL REQUIREMENTS + In rare occasions, overnight travel may be required. PHYSICAL ENVIRONMENT AND WORKING CONDITIONS Cambridge International Systems complies with Temporary Duty Station (TDY)/Outside Continental United States (OCONUS) vaccination requirements.  If this position requires OCONUS travel (listed above), Vaccine Recommendations by AOR | Health.mil lists applicable current vaccination requirements by location. Office setting: + Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday. + Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc. + May be required to travel short distances to offices/conference rooms and buildings on site.  BENEFITS AND PERKS Cambridge International Systems is committed to investing in our employees and their future by providing them with competitive compensation, career development opportunities, comfortable working conditions, and a comprehensive benefits package, some of which are listed below: + Medical, dental, vision, Life/AD&D/STD/LTD insurance + 401(k) matching and immediate vesting + Paid time off and holidays + Generous tuition & training assistance program + Relocation assistance + Sign-on bonuses + Referral bonuses + Performance-based bonuses + Community involvement & outreach + Wellness program + Employee Assistance Program (EAP) + Tickets at Work Refer to a friend If you know someone who may be interested, please share this posting.  We are a growing team and there may be more opportunities like this one here at Cambridge International Systems! MORE ABOUT US At Cambridge, we recognize innovation and agility grow through diverse collaboration. Our team is comprised of unique individuals, and it is our policy to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations. If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process, please visit  https://cbridgeinc.com/accessibility/  for information on how to request assistance. Powered by JazzHR