THE ALLSAINTS TEAM

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

Reporting directly to the Director of PR Marketing & Communications, this role needs to have strong product knowledge and customer service to maintain elevated experiences for our Press/VIP clients. It is highly important to have awareness of fashion calendars and key yearly events. Maintaining relationships built within Press activity to keep the brand in a positive and relevant position throughout the industry.

WHAT WILL I BE DOING?Provide correspondence & direct contact to all press inquiries (i.e. editors, productions, stylists, and VIPs/celebrity)Lead styling for VIP visits/pitching, LA Sessions, content projects based on product knowledge and key performance indicatorsFind and track media, editorial, and social placements and relay to the PR & Marketing team, leadership, and stores for weekly reportingLead and execute the Studio Service Program across all North American locations to provide wardrobe for film, television, and commercialsSupport in presenting ROI and press activity at annual leadership conferencesRelay and share notable press moments and activities with retail store teams (especially in key markets)Maintain effective and close communication with all retail stores in key markets that are seeing press activityManage and upkeep contacts, outreach, and activation listsManage and upkeep events calendar to strategize around key dates, outreach, talent, and outside marketsSupport campaign shoots, content projects, and samples movementProvide press clippings and collaborate on strategies aimed at further outreachMaintain and manage appointment scheduling and coordination with flexibility for high-pressure situationsMaintain VIP space and the LA Beverly Drive press movement to seamlessly execute press activity in storeProvide VIP and press pull procedure training to store teams in the key press markets to maximize the ROI impactMaintain press trackers and partner accordingly to monitor and keep all press stock movementActively selling and styling to ensure growth in sales and conversion in storeDeveloping lasting client relationships with partnersRespectful and professional at all times with all vendors, VIP clients, and partnersEnsuring company procedures are followed with regards to cash, premises, stock, and personnelImplementing robust stock replenishment and clearing processes so all sizes are available WHAT SKILLS DO I NEED?Strong background in retail operations (shipping, logistics)Public relations or styling backgroundImmaculate attention to detailAbility to navigate social media platformsObsess over Brand, works with pace and design thinks to ensure store is operating at its bestEXPERIENCEExperience utilising digital resources and key metrics to showcase coverage and ROI (Muck Rack, Launchmetrics)Proficient in reporting tools, such as Excel and Google WorkspaceHave print/digital media and fashion schedule experienceAbility to lift 25 pounds or moreAvailability of working business hours during weekdays, with some weekend work requiredBachelor’s Degree Preferred1-3 years work experience within VIP Services, Styling or Public Relations

 

Pay Range in Los Angeles, CA
Exact compensation may vary based on skills, experience, and location
Hourly Rate:
$25.00/hr - $28.00/hr

ABOUT THE LOCATION

Our North America region is made up of 71 retail locations across the U.S. and Canada, with our flagship store in New York City. We are primarily based out of our Los Angeles studios, bringing our brand’s iconic aesthetic to West Hollywood, CA.

WHAT WE STAND FOR

The Customer is the Boss We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

We Do What We Say We Will We know our goals, and we work with clear outcomes in mind

We Are Responsible We are self aware, understand the impact we have on others and are positive about the future

BENEFITSHealth and Wellbeing Benefits

AllSaints offers employees regularly working a minimum of 30 hours per week comprehensive Health & Wellbeing Benefits. Eligible employees may also choose to enroll family members, including a legal spouse/ registered domestic partner.

Health & Wellbeing Benefits Plan include:

· Medical, Dental, Vision, and

· Flexible Spending Accounts (FSA) & Dependent Care Accounts

· Commuter & Parking Saving Accounts

· 401(k) Enrollment - Traditional 401(k)/Roth 401(k) with matching

· Paid Time Off & Sick Leave

· Enhance Paid Parental Benefits

· Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)

· Basic Life and Disability

· Short/Long-Term Disability

· Employee Assistance Programs

· Personal Clothing Discount

. A mix of office work and working from home is available to team members who have positions that allow for them to work flexibly.

Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. AllSaints reserves the right to amend or withdraw these benefits at any time.

#WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.

#LI-Hybrid